Georgie Vesely Email & Phone Number

• Provide the Centurion Leadership team with coaching and mentoring that fosters a positive,high-performing and safe culture• Drive continuous improvement of the HR function through effective influencing and collaborative working relations• Execute HR strategies and operational service delivery across the full suite of HR functions, including but not limited to: performance management, onboarding and inductions, workforce planning, training and development• Encourage employee engagement, culture, processes/systems, leadership capability• Maintain best HR practices to support change, growth and governance of all relevant HR policies and procedures• Provide support, counsel and advice to managers regarding underperformance, misconduct, disciplinary action and dismissals• End to end management of workplace investigations and grievance resolution • Interpret Enterprise Agreements, Awards and Contracts, providing advice to Company stakeholders accordance with company policies and procedures

Brisbane, Queensland, Australia

• Managing and maintaining recruiting programs & structures.• Conducting analysis & building rapport with employees both pre and post placement.• Collaborating with employees & supporting personal development plans.• Assisting with training and mentoring for Site Management personnel in terms of procedural fairness, misconduct, performance management, pay disputes, succession planning.• Conducting investigations when employee grievances/complains are raised or reported. Including, but not limited to drafting warnings, performance management plans, disciplinary action where required.• Delivering and executing employment induction presentations. • Ensuring legal compliance by monitoring and implementing applicable human resource requirements. • Assisting with the review and drafting of Human Resource polices and procedures. • Maintaining employee files and employment verification.• Building industrial and technical knowledge by making site visits. • Establishing professional networks throughout Australia & New Zealand.

Chermside Centre, Queensland, Australia

• Answer telephone calls to take messages from members or to provide information.• Be responsive to customer feedback, both positive and negative.• Answer phone calls and respond to emails.• Receive walk-in members and guests and make them comfortable• Direct or escort guests or visitors to specific areas.• Create adjust or cancel appointments when necessary.• Scanning, mailing and filing documents.• Enter customer details into the company's records or database.• Copy, file and maintain digital or paper records• Maintaining the office space and re-stocking office supplies.• Handle all incoming and outgoing correspondence.• Perform other administrative work like typing, proofreading, and transcription.

Brisbane, Australia

• Greeting guests/customers.• Manage guest/customer complaints.• Work positively in a team so the guests/customers are happy with their experience.• Take all reasonable action and precaution to ensure that the Liquor License and Venue Operator License are not jeopardised.• Tend to guests/customers’ requests with a matter of urgency.• Ensure that all guests/customers complaints are dealt with promptly.

Brisbane, Australia

• Manage transactions with customers using cash registers.• Scan goods and ensure pricing is accurate.• Collect payments whether in cash or credit.• Issue receipts, refunds, change or tickets.• Redeem stamps and coupons.• Cross-sell products and introduce new ones.

Bachelor'S Degree, Business

Bachelor'S Degree, Business/Commerce, General

Education record