Georgia Skinner Email & Phone Number

Sydney, New South Wales, Australia

• Work with Distribution Governance and Compliance to ensure adherence to regulatory risk standards. • Led the redesign and upskilling of training for complex scenario financial analysis. Facilitated training of 14 employees over the period of 4 months using newly developed materials, achieving the highest post- training assessment average of 82%. • Led and facilitated compliance training to entire team from most senior Executive Directors to most junior Lending Consultants, focusing on industry requirements and obligations to meet all standards and comply with risk and governance. • Develop, analyse and present data derived from Salesforce reports used to identify opportunities for change management

Melbourne, Victoria, Australia

Sydney, New South Wales, Australia

• Acted as Relationship Manager, managing a prospecting pipeline of up to 60 clients at any given time and responsible for the account management and retention of a total settled portfolio of ~270 clients (total portfolio value of ~$171m)• In the top 5% of Lending Specialists for FY23, having brought on 145 new to bank clients equaling $94 million in new business (151% of annual target). Of these 145 clients, 19 were self-generated equaling $10.14m.• Average of 98% for NPS achieved through a combination of exceptional customer relationship and sales skills.• Software Collaboration: Worked with Macquarie’s software teams providing feedback on existing processes where automation should be implemented. Brought on to ensure software was relevant and information was clearly communicated to a lender for maximum output and efficiency

Sydney, Australia

• Managed up to 80 prospects per day, actively contacted all prospects within a 24-hour window and clearly articulated Macquarie’s value proposition verse market competitors • Drove team sales growth through averaging over 100 calls a day, achieving record breaking talk time resulting in record number of bookings/sales opportunities for Lending Specialists/Account Managers • Developed training modules on Lending Consultant process and procedures to assist management in training requirements

Sydney, Australia

- Manage booking and updating of assessments - Utilise excellent interpersonal skills to assist candidates in stressful and unfamiliar situations- Assist senior associates on tasks and making deadlines- Respond to all incoming and outgoing telephone calls, general administrative and customer service tasks

Sydney, Australia

- Monitor and post on forums and social networks- Produce and publish podcast content- Online outreach and promotion using LinkedIn and more- Website and social media optimisation- Research content for social media channels- Support senior executives with tasks

Sydney, Australia

- Administrative and operational support to all employees at KMB- Filing and organisation of office documentation- Client customer services

Bachelor Of Business And International Studies, Marketing

Activities and Societies: iBuild

International Studies

Education record

Activities and societies - 2011 Peer Mediator - 2012 Student Council Representative - 2012 Justice Peace and Integrity of Creation.