Geralyn F. Email & Phone Number
Who is Geralyn F.? Overview
A concise factual answer block for searchers comparing this professional profile.
Geralyn F. is listed as Customer Service Team Lead at Infosys BPM Philippines, a with 470 employees, based in Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Geralyn F..
Geralyn F. previously worked as Project Coach at Afni, Inc. and Sr. Team Manager at Psg Global Solutions. Geralyn F. holds Bachelor Of Science In Secondary Education from Tanauan Institute.
Email format at Infosys BPM Philippines
This section adds company-level context without repeating Geralyn F.'s masked contact details.
Review company-level records connected to Geralyn F. before choosing the right outreach path.
About Geralyn F.
I oversee a team of mentors, future leaders, and outliers, who provide exceptional customer service and quality to our clients. With my strong background in operations, I analyze data and implement solutions that improve our site's efficiency and effectiveness. My passion for education and teaching drives me to create engaging and impactful learning and coaching opportunities for my team. I have a BS in Secondary Education and Teaching from Tanauan Institute. I also leverage my experience as a Team Manager in TDCX and Operations Supervisor at iQor, where I managed and trained the site's outliers and SMEs. My goal is to foster a positive and collaborative work environment that enables growth, innovation, and excellence.
Geralyn F.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Geralyn F. work experience
A career timeline built from the work history available for this profile.
Project Coach
Sr. Team Manager
Supports Healthcare Accounts (Recruiting and Admin)Manage a team and drive performance providing the best possible results for clients.Build competencies in sourcing and recruiting, specialized by industry/client. Provide mentorship and supervision to build the team's competencies. Promote excellent relationships between the company and its clients. Ensure successful implementation, continual operation, and growth of accounts by collaborating with different work groups Other duties include data analysis, coaching, internal process improvement, attrition and account implementation.
Operations Team Manager- Mentoring
Responsible for training mentors, mentoring future leaders, performance management, providing data analysis and insight of site’s new hires and outliers, creating a schedule and mentoring assignments, observe mentoring sessions, provide leadership training and developmental sessions, creating reports, generating score card data and strategic analysis of the outliers of the outliers on site level.
Operations Supervisor
Responsible for managing the site’s outliers by performance analysis and data, developing and providing intensive coaching, implementing updates and strategy’s to help them perform in a short span of time. Handling and training SME/SMEs and incoming leaders, thinking and implementing initiatives to know the gaps and looking at historical data and analysis to pinpoint the drop in performance, conversing with clients about the progress of the site’s outliers, action plan and execution, acting as POC of the cluster or group of leaders when needed and upholding the company policy in high regards all the time.
Geralyn F. education
Bachelor Of Science In Secondary Education
Education record
Frequently asked questions about Geralyn F.
Quick answers generated from the profile data available on this page.
What company does Geralyn F. work for?
Geralyn F. works for Infosys BPM Philippines.
What is Geralyn F.'s role at Infosys BPM Philippines?
Geralyn F. is listed as Customer Service Team Lead at Infosys BPM Philippines.
Where is Geralyn F. based?
Geralyn F. is based in Manila, National Capital Region, Philippines while working with Infosys BPM Philippines.
What companies has Geralyn F. worked for?
Geralyn F. has worked for Infosys Bpm Philippines, Afni, Inc., Psg Global Solutions, Tdcx, and Iqor.
How can I contact Geralyn F.?
You can use AeroLeads to view verified contact signals for Geralyn F. at Infosys BPM Philippines, including work email, phone, and LinkedIn data when available.
What schools did Geralyn F. attend?
Geralyn F. holds Bachelor Of Science In Secondary Education from Tanauan Institute.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial