Mark G.

Mark G. Email and Phone Number

Support Engineer III and Hardware Assembly Supervisor @ IPConfigure Inc.
Virginia Beach, VA, US
Mark G.'s Location
Virginia Beach, Virginia, United States, United States
Mark G.'s Contact Details

Mark G. personal email

Mark G. phone numbers

About Mark G.

I have been in the computer industry for 22 years. I started my technology career in Silicon Valley, CA after graduating from Heald Technical College in 1999 with an Associate in Computer Science. My first computer job was Customer Support in 1999. I then worked at various UNIX/Linux System Administration positions throughout the years, as well as building out one of the largest AT&T data centers in the United States for 7 years. I bring a hard working attitude, and I don't hesitate to go above and beyond when necessary. I enjoy working on hardware and Linux equally. I have worked with both small and large multi-customer production environments for over a decade, and I have been performing Linux Administration including Solaris, Redhat, CentOS, and Ubuntu for 15 years. I have worked with Jira and Zendesk ticketing systems, and also specialized in server monitoring configuration and setup.I worked at the nations 3rd largest AT&T Datacenter for 7 years, building it out from 100 servers to over 3000 servers. I have been assembling, installing, diagnosing, and repairing X86 hardware for over a decade. I am familiar with all aspects of Datacenter operations, as well as rack designs, raised floor layouts, and power whip installations. Currently, I work with video streaming technologies such as RTSP, ONVIF, and WebRTC at a Video Management Software company. I work with Ubuntu every day. I also work with SQLite along with x86 hardware and RAID troubleshooting on a daily basis. In addition, I am a Hardware Assembly Supervisor , and I manage the technicians who assemble our hardware.

Mark G.'s Current Company Details
IPConfigure Inc.

Ipconfigure Inc.

View
Support Engineer III and Hardware Assembly Supervisor
Virginia Beach, VA, US
Website:
ipconfigure.com
Employees:
55
Mark G. Work Experience Details
  • Ipconfigure Inc.
    Support Engineer Iii And Hardware Assembly Supervisor
    Ipconfigure Inc.
    Virginia Beach, Va, Us
  • Ipconfigure Inc.
    Support Engineer Iii / Hardware Assembly Supervisor
    Ipconfigure Inc. Apr 2018 - Present
    Norfolk, Virginia, Us
    - Supervising Hardware Assembly Lab with 4 Technicians- Supporting Orchid Fusion VMS | Video Management Software- Phone Support and Solving Customer Issues Remotely- Configuring security cameras with RTSP, ONVIF, WebRTC- Daily System Administration of Ubuntu / CentOS / Windows Platforms- GitHub / Ansible / PXE for server imaging/configuration- SQLite Database Queries and Investigation of Database Issues- Hardware / Software Based RAID Configuration / Repair- Diagnosing / Repairing x86 hardware of all types- Logistics / Building / Packing / Shipping 100+ servers/week- Providing mentoring and feedback to my peers, helping them grow in their roles
  • Adp
    Implementation Engineer Iii
    Adp Dec 2016 - Mar 2018
    Roseland, New Jersey, Us
    - Maintaining Products And Life Cycles for Clients- Automation with Blade Logic, HP Operations Orchestration, Docker, Ansible - XML Creation and XPath Queries- Agile Methodology Environment- Creating Detailed Documentation for all Training and Tasks
  • Icontrol Networks
    Hosting Operations - Linux Administrator
    Icontrol Networks Dec 2015 - Nov 2016
    Application build cycles, Multi-environment upgrades and planning, genConfigsZymon (BigBrother) and LogicMonitor for server monitoringAtlassian Jira ticketing and Confluence for documentation/ticketingDeploying/configuring new hypervisors from bare metal with VMware ESXVMware Sphere to create, configure, and manage VM's and resourcesPuppet, GIT, and SVN version control systemsSupport multinode hosted applications in Cloud, web, portal, session, admin, gateway, relay, etc.Server expansion/upgrade planning, cabling, and installations. Extensive hardware experienceData Center Management, racking and cabling devices, inventories, maintenance, repairs Fine tuned the monitoring systems for efficiency and accuracy. Reduced alerting emails by 75% in my first month.Created/Improved/Organized documentation for common repetitive processes and tasks. Created documentation on any task performed. Trained new employees on process and procedures.
  • Bayside Solutions
    Data Center Technical Lead For At&T
    Bayside Solutions May 2008 - Aug 2015
    San Ramon, California, Us
    Constructed, equipped, and operated data centersCoordinated 50-60 different projects on a daily basisApplied expertise in data center server installation, upgrades, and maintenanceInstalled and decommissioned servers, cabling, and other data center equipmentManaged incoming/outgoing shipments at shipping dockCoordinated vendor visits and built long lasting relationshipsWorked with Dell, HP, and IBM X86 hardware (i.e. DL380, DL580, R720, R820, R920, x3650)Worked with larger storage frames (i.e. Sun M9000, IBM P595/P770, HP Superdome, EMC VMAX)Managed an oil cooling technology project, submerging servers into oil tanks for cooling efficiency
  • Walmart.Com
    Noc Analyst Ii
    Walmart.Com Aug 2007 - Apr 2008
    Bentonville, Arkansas, Us
    Monitored website of 400 servers, web, rtcc, cache, etc Implemented site updates and bug fixes using Netscaler and BladeLogic applicationsEnsured 99.99% uptime and website performanceUtilized Remedy for trouble ticket management
  • Openwave Systems
    Sr. Systems Administrator
    Openwave Systems Sep 2000 - Jun 2007
    Redwood City, Us
    Racked, cabled, and configured hundreds of UNIX based serversWorked with Solaris 10 zonesUtilized Kickstart and Jumpstart to build Solaris and Redhat servers.Maintained over 3000 UNIX servers primarily Solaris and RedhatInstalled and configured Oracle database and Apache web server on UNIX serversSetup IBM P series AIX cluster with HMC and Admin nodes.Installed IBM Websphere cluster for test and development.Quickly resolved UNIX system trouble ticketsPerformed backups on all production servers utilizing Veritas NetBackup 3.5 and 4.1Participated in large scale data center and lab relocations
  • Efax.Com
    Sr. Technical Support Representative
    Efax.Com Apr 1999 - Aug 2000
    Provided customer support for PaperMaster file storage softwareResolved scanner and printer problems remotely over the phone with customersSupported eFax.com fax sending software over email and phoneTrained my peers on product support and procedures

Mark G. Skills

Solaris Data Center Servers Aix Redhat Vmware System Administration Unix Vendor Management Virtualization Cloud Computing Operating Systems Technical Support Security Hardware Netbackup Firewalls Testing Software Installation System Deployment Windows Xp Red Hat Linux Linux Computer Hardware Hp Products Executive Networking Cluster Shell Scripting Agile Methodologies Management Bash Integration Vmware Esx Networking Storage Apache

Mark G. Education Details

  • Heald College
    Heald College
    Computer Science

Frequently Asked Questions about Mark G.

What company does Mark G. work for?

Mark G. works for Ipconfigure Inc.

What is Mark G.'s role at the current company?

Mark G.'s current role is Support Engineer III and Hardware Assembly Supervisor.

What is Mark G.'s email address?

Mark G.'s email address is ma****@****hoo.com

What is Mark G.'s direct phone number?

Mark G.'s direct phone number is (800) 225*****

What schools did Mark G. attend?

Mark G. attended Heald College.

What are some of Mark G.'s interests?

Mark G. has interest in Animal Welfare, Social Services, Children, Environment.

What skills is Mark G. known for?

Mark G. has skills like Solaris, Data Center, Servers, Aix, Redhat, Vmware, System Administration, Unix, Vendor Management, Virtualization, Cloud Computing, Operating Systems.

Who are Mark G.'s colleagues?

Mark G.'s colleagues are Iain Macfarlane, Shayla Mccloud, Gracie Stackhouse, Sean Stuart, Kendall Robbins, Adela Claiborne, Amanda Dunn.

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