IT Support Engineer | Problem-Solver | Tech ExpertAs a seasoned IT Support Engineer, I help businesses and individuals overcome complex technical challenges and stay ahead of the curve in the ever-evolving tech landscape. With a strong background in troubleshooting, system configurations, hardware support, network management, and cybersecurity, I'm confident in my ability to deliver tailored solutions that meet your unique needs.Key Skills:Troubleshooting: Identify and resolve technical issues quickly and efficientlySystem Configurations: Set up and optimize systems, software, and hardware for optimal performanceHardware Support: Ensure hardware is running at its best, from PC builds to printer fixesNetwork Management: Configure and maintain network infrastructure, including routers, switches, and firewallsCybersecurity: Protect data and systems from evolving threats with the latest security practicesWhat Sets Me Apart:Proven track record: Years of experience in delivering exceptional IT support and solutionsCreative problem-solving: Think outside the box to find innovative solutions to complex problemsCollaborative approach: Work closely with clients to understand their unique needs and develop customized solutionsLet's Connect:If you're looking for a trusted IT partner who can help you navigate the complexities of technology, let's connect! I'd love to discuss how I can help you elevate your technology operations and drive your success.
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It Support EngineerAkrin KkTokyo, Jp -
I.T Support EngineerTechmove K.K. Jun 2024 - PresentTokyo, JapanConfigured SMTP server for scanned-to-email functionality.Troubleshot and resolved SMTP server issues.Provided technical support for multifunction printer (MFP) or scanner devices.Tested and validated SMTP server configurations.Collaborated across departments to enhance product features.Supported users with IT-related issues and managed tickets through ServiceNow.Provided technical support and assistance for computer systems, software, and hardware.Diagnosed and… Show more Configured SMTP server for scanned-to-email functionality.Troubleshot and resolved SMTP server issues.Provided technical support for multifunction printer (MFP) or scanner devices.Tested and validated SMTP server configurations.Collaborated across departments to enhance product features.Supported users with IT-related issues and managed tickets through ServiceNow.Provided technical support and assistance for computer systems, software, and hardware.Diagnosed and resolved technical issues onsite.Installed, configured, and maintained computer systems and peripherals.Proficient in SharePoint migration, Azure cloud services, and Intune deployment.Trained end-users on new technologies and software applications.Performed routine maintenance tasks, and updates, and maintained IT activity records andinventory.Implemented and maintained security measures.Planned and executed hardware and software upgrades.Communicated effectively with clients and colleagues.Ensured adherence to company IT support and security procedures.Ekahau wireless survey (passive)Conducted passive survey using Ekahau to analyze and map wireless signals.Walked through the area to collect data and assess signal strengths.Analyzed data to identify interference sources and optimize coverage.Generated detailed reports and provided recommendations based on survey findings. Show less -
Field EngineerField Engineer Sep 2020 - PresentJapan
Gerald Anyanwu Education Details
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E-Commerce/Electronic Commerce -
All India Institute Of Business Management Hyderabad, Telangana,IndiaComputer Application Programme -
Network And System Administration/Administrator -
Ccna
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Exchange Server
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Ethical Hacking And Countermeasures Expert.
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Mcitp (Microsoft Certified It Professional)
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Hardware And Networking
Frequently Asked Questions about Gerald Anyanwu
What company does Gerald Anyanwu work for?
Gerald Anyanwu works for Akrin Kk
What is Gerald Anyanwu's role at the current company?
Gerald Anyanwu's current role is IT support Engineer.
What schools did Gerald Anyanwu attend?
Gerald Anyanwu attended Chonnam National University, All India Institute Of Business Management Hyderabad, Telangana,india, Zoom Technologies, Zoom Technologies, Zoom Technologies, Zoom Technologies, Zoom Technologies, Zoom Technologies.
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Gerald Anyanwu
Supervisor For Produced Water Treatment/Filtration & Specialist For Surface Well Testing At Cetco Energy ServicesNigeria1yahoo.com
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