Jerry Sr. and Jerrys Jr. we are 2 times I.B.L. Doubles Champions

Very quickly I offer a variety of services from Desktop support, to Network Design, VOIP phone installs, business development, etc. You name it, and I do it. I know that I can handle anything you need. As I do most of my support for clients remotely with the help of my support software, my bills are significantly lower than most because unlike other support firms, I bill at 15 min increments. I can access your systems, once engaged, within seconds from wherever I am and can quickly fix even the most complex of issues. I try to regularly visit my clients, but that is only when needed and per request.

Evaluates system potential by testing compatibility of new programs with existing programs.Evaluates expansions or enhancements by studying work load and capacity of computer system.Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.Places software into production by loading software into computer; entering necessary commands.Places hardware into production by establishing connections; entering necessary commands.Maximizes use of hardware and software by training users; interpreting instructions; answering questions.Maintains system capability by testing computer components.Prepares reference for users by writing operating instructions.Maintains historical records by documenting hardware and software changes and revisions.Maintains client confidence and protects operations by keeping information confidential.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to team effort by accomplishing related results as needed.Problem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and Implementation, Load Balancing and Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning

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Remote tech support doing diagnostics and repairs. Also selling services made $20,000 in sales in one month November 2014 and won Most Outstanding Sales Person award.

Set-up phone extensions and voice mailsFix all tickets issuesSet up meeting equipment like projectors

Fix PC/Networking issues Resident and Commercial customersBuild customize PCs

Cox Cable Sub Contractor Cable installer Equipement InventoryInternet/networking installer