Maintain and service all video cameras throughout the facility, service and repair electronic fence and test weekly. Repair CATV throughout facility in cells and arsenal area. Daily check for connections and test transceivers. Service and repair all phones, printers, faxes, PCs, and switches. Test, diagnose, maintain, service, repair and replace electronic systems and equipment including communication devices, computer equipment, security systems and fire alarms.

Fix/repair/replace inmates phones, kiosk and install switches and firewall routers for tablets and WIFI in DOCCS prisons

Managed on-site installation of different Cisco routers, including configurations and troubleshooting. Cultivated experience in installation of SD-WAN Cloud Connect for direct connectivity to Cloud service providers. Installed and analyzed switches and networks and recommended solutions. Performed site surveys for large installations. Oversaw configurations, troubleshooting, and testing. Managed maintenance and troubleshooting of T1 and POTS lines. Installed overhead paging and door buzzer equipment.Familiar with Cisco VOIP phones and Cisco Unified Communication Manager (CUCM)Knowledge of video surveillance, CCTV and Access Control

Alcatel certified, professional level-includes installation and programming Supervised the installation of voice and data at JP Morgan Chase corporate headquarters, including site surveying, the preparation of cost and material. Supervised staff of three to seven technicians in installation of voice/data systems. Read and understood floor plans. Troubleshooting of systems. Supervised projects to coordinate hours and materials as well as tracked/maintained billing hours. Prepared projects and repairs to coordinate daily workload. Met with clients to analyze major projects. Key liaison to implementation contacts to coordinate phone moves, add and changes. Assisted management in the billing and data collection process. Motivated and trained staff, consistently bringing projects in at targeted margin. Knowledge in Avaya, PBX and Centrex Systems, acted as a liaison with Bell Atlantic, including services for digital networks, analog circuits for fax, modems and sound station usage. Complete repair and installation of Category 3, 5, 5E, fiber optics and coaxial cabling, termination and troubleshooting.

Generated and mailed client invoices in the accounting system. Handled all elements of the collections process, including customer contact. Generated weekly and monthly reports. Followed up with internal account management on status of outstanding receivables. Applied cash collections as received. Reconciled A/R to general ledger.

Responsible for preparation and validation of corrections to the physical inventory shrink report. Verified perishable cost adjustments made by payment clerk. Verified physical inventory counts with general ledger and checked warehouse receiving records. Maintained weekly control of the opening inventory, receipts, adjustments and shipments for weekly closing warehouse inventory. Maintained receivable files to insure proper payment. Input deductions into accounts payable system. Verified invoice deals and allowances. Set up receivables and followed up the collections process. Worked with vendors.