Gerald Dillon Email & Phone Number

Delaware, United States

New Castle County, Delaware, United States

• Accountable for managing a team of 35 employees and 2 supervisors across 5 regions throughout the U.S.
• Planned, organized, and successfully implemented fleet expansion projects in Granite City, IL, Stockton, CA, and La Mirada, CA.
• Flexible to be available 24/7 to quickly respond to urgent matters and problem-solve.
• Responsible for profit and loss (P&L) management, equipment procurement, employee schedules, maintenance, employee hiring, and regulatory adherence.
• Generated over 33% increased revenue from 2017 to 2023. ($137 million in revenue for 2023 vs. 104 million in 2017). Develop strategies to optimize inventory management and reduce costs.
• Identify and assess potential risks and develop contingency plans to mitigate those risks in the operation. Optimize employee schedules and improve productivity.

Delaware, United States

• Responsibilities included coordinating schedules, interviewing, and hiring employees, investigating accidents, and compliance with corporate policies.
• Implemented and monitoring safety programs, promoting a culture of safety among employees, resulting in increased efficiency from 42.3 yards per hour to 44.5 year over year 2013-2014.
• Created continuous improvement initiatives to enhance operational efficiency and reduce labor costs. Improved customer service index from 70.3% to 99.5% year over year 2013-2014, reducing complaints. Developed and.
• Evaluated and monitored employee performance to ensure adherence to company policies and procedures. Created and maintained effective communication channels between management and employees to ensure a smooth flow of.
• Analyzed operational data to identify areas for improvement and implementing strategies to optimize performance.

New Castle County, Delaware, United States

• Developed and implemented a comprehensive quality control program to ensure compliance with all industry regulations and customer requirements.
• Implemented and managed an employee recognition program to increase morale and motivation, as well as retain employees.
• Coordinated and maintained oversight of training and development of site personnel to ensure they have the necessary skills and knowledge to perform their job responsibilities effectively.
• Researched and implemented innovative technological solutions to improve logistics operations and streamline processes. Ensured timely and accurate communication with customers regarding shipment status and delivery.

Delaware, United States

• Fleet included OTR and Local tractor-trailers, commercial waste service, roll-o container service, concrete wash-out, portable toilets, and a variety of Haz-Mat and Environmental services.
• Responsibilities included handling, storing, and transporting waste at the Delaware City Refinery. Conducted routine inspections of individual units to ensure compliance and adherence to all OSHA, DNREC, and company.
• Created and implemented a company drug and alcohol program.
• Worked with all 3rd party contractors to supply containment equipment and trucking functions, as well as Refinery “in plant” drivers per Refinery needs.

Delaware, United States