Gerald Dodd Email & Phone Number
@hopeschool.org
5 phones found area 612, 651, 309, and 866
LinkedIn matched
Who is Gerald Dodd? Overview
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Gerald Dodd is listed as Dean Of Lower School at Hope Academy (Minneapolis), based in St Paul, Minnesota, United States. AeroLeads shows a work email signal at hopeschool.org, phone signal with area code 612, 651, 309, 866, and a matched LinkedIn profile for Gerald Dodd.
Gerald Dodd previously worked as Desktop Support Manager at City Of Saint Paul and Information Technology Manager at Country Insurance & Financial Services. Gerald Dodd holds Master'S Degree, Community Ministry Leadership from Bethel Seminary-St. Paul.
Email format at Hope Academy (Minneapolis)
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AeroLeads found 1 current-domain work email signal for Gerald Dodd. Compare company email patterns before reaching out.
About Gerald Dodd
Experienced Information Technology Manager with 25+ years of experience managing in a tier two and tier three technical support environment; managing all aspects of the desktop infrastructure, consistent record of reducing expenses without sacrificing customer service. Strong understanding of technology and how it can be used to improve the customer experience and broad understanding of desktop infrastructure and how it integrates throughout the enterprise. Great understanding of PC and related technologies and have strong interpersonal and relational skills.
Listed skills include Management, Microsoft Office, Leadership, Customer Service, and 19 others.
Gerald Dodd's current company
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Gerald Dodd work experience
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Dean Of Lower School
Desktop Support Manager
Information Technology Manager
Conducted oversight and management of 19 desktop support engineers in four regional locations, supporting 9,000 endpoints and customers in 40 states. Managed the information desktop technology infrastructure.• PC image creation and management.• Managed print services (MPS) deployment.• Software and hardware support.• Software and image deployments using SCCM and RADIA (HPCA) to 9000+ endpoints and servers.• Managed PC life cycle.• Approved hardware/software purchases. • Managed endpoint user policies. Antivirus support, deployment and mitigation.• Regression testing for software deployments.• Microsoft patch mitigation and deployment.• Group policies management.Key Accomplishments• Reduced staff by 42% without sacrificing quality of service• Consistently provided a high level of customer service.• Improved support efficiency by moving more calls to first level support increasing first call resolution.• Decreased support cost to 53% of industry average according to a Gartner study.• Proven track record of managing at or below budget.
Manager Information Technology
• Managed the daily computer support for 500 customers including help desk, PC & peripheral maintenance, software support and maintaining PC inventory. • Approved computer related purchase requisitions. • Managed the deployment of software. • Conducted PC training classes. • Managed mainframe, printing/computer operations. Key Accomplishments• Implemented remote control software improving the customer experience.• Upgraded regional office to Window XP.• Recognized for consistent high level of service.
Pc/Lan Software Support Analyst
Provided on-site software and hardware support. Developed and conducted PC software training. Project leader for Windows operating system upgrade.• Consistently high ratings for customer service.
Gerald Dodd education
Master'S Degree, Community Ministry Leadership
Bachelor'S Degree, Finance, General
Frequently asked questions about Gerald Dodd
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What company does Gerald Dodd work for?
Gerald Dodd works for Hope Academy (Minneapolis).
What is Gerald Dodd's role at Hope Academy (Minneapolis)?
Gerald Dodd is listed as Dean Of Lower School at Hope Academy (Minneapolis).
What is Gerald Dodd's email address?
AeroLeads has found 1 work email signal at @hopeschool.org for Gerald Dodd at Hope Academy (Minneapolis).
What is Gerald Dodd's phone number?
AeroLeads has found 5 phone signal(s) with area code 612, 651, 309, 866 for Gerald Dodd at Hope Academy (Minneapolis).
Where is Gerald Dodd based?
Gerald Dodd is based in St Paul, Minnesota, United States while working with Hope Academy (Minneapolis).
What companies has Gerald Dodd worked for?
Gerald Dodd has worked for Hope Academy (Minneapolis), City Of Saint Paul, Country Insurance & Financial Services, Mutual Services Casualty Insurance 1994–2005, and Mutual Service Casualty.
How can I contact Gerald Dodd?
You can use AeroLeads to view verified contact signals for Gerald Dodd at Hope Academy (Minneapolis), including work email, phone, and LinkedIn data when available.
What schools did Gerald Dodd attend?
Gerald Dodd holds Master'S Degree, Community Ministry Leadership from Bethel Seminary-St. Paul.
What skills is Gerald Dodd known for?
Gerald Dodd is listed with skills including Management, Microsoft Office, Leadership, Customer Service, Project Management, Team Building, Visio, and Insurance.
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