I am a forward thinking, proactive advocate in the corporate industry, with a diverse background encompassing the fields of finance, human resources, business management and planning. Possessing over 25 years of experience in a corporate setting in the areas client services, account management and human capitol, I have gained the necessary knowledge and experience to be an intricate and productive member of any corporation.As an Investment Plan Services supervisor, it was my duty to ensure that my department processed all transactions and inquiry in a timely manner and in accordance to SEC regulations, ensuring attention to detail of all correspondence relating to any legal issues and compliance.As a professional Learning and Development Instructor of Human Resources, providing representatives with benefits training for fortune 100 and 500 clients, I am accustomed to providing top tier performance in meeting and exceeding service agreement and delivery expectations.I have participated in the development of material for client implementation in accordance to client SLA’s, in addition to providing guidance in the information provided to the employee’s that would be representing the client to its servicing population.I truly believe there is always room to take a look at the wheel even if it is performing properly, complacency can lead to inadequacy.
Listed skills include Customer Service, Social Networking, Training, Program Management, and 33 others.