• Facilitate sales, leadership and operations training for internal employees.• Assist in curriculum creation and development.• Provide consulting to dealers to improve performance of sales reps.

• Provide North America product support and training to territory sales representatives and Husqvarna dealers to support and improve sales through updated product knowledge.• Create online and classroom curriculum within the marketing department focused on competitive comparison and product engineering.• Produce product training videos to support new product training and launches within the marketing dept

● 100% travel in the US and Canada to provide onsite software training for automotive dealership fixed operations personnel in the use of the service merchandising program (EDGE). ● Provided business support in regards to software upgrades and features. ● Worked with the dealership service and parts personnel to create process and proficiency. ● Consulted with dealership management to establish best practices to maximize net profit.

• Provided Operations Planning and Support within the Iraq Program Management Office.• Maintained administrative and human resource data, create spreadsheets and reports for corporate.• Performed duties of Program Manager and Theater Lead when necessary.• Instructed FSR’s on the proper policies and procedures, company requirements and technical information related to performing their duties.• Technical expert for NAVISTAR Defense for the fielding of MRAP’s (Mine Resistant Ambush Protected).• Developed and modified curriculum to meet the needs of mission requirements.• Fielded new vehicles to Army soldiers and taught operator and maintenance classes for the NAVISTAR Defense MRAP.

• Developed and modified Training curriculum to meet the range of concepts, principles and practices needed to succeed in the automotive industry. • Taught new Meineke franchise owners technical automotive classes and Meineke business systems.• Monitored the trainee’s techniques, management skills, and overall performance for assigned curriculum and periodically evaluated trainee's knowledge and efficiency.• Provided automotive technical hotline assistance to automotive technicians in 800+ Meineke franchise stores throughout the United States. • Maintained proper stock levels of training resources and parts necessary to complete monthly training classes.

• Ford Certified Training Instructor in Electrical, Electronics and Brakes.• Taught automotive classes in the Ford FACT Training Program to students seeking a career in Ford Dealerships. • Conducted evaluations on students in lab and classroom to ensure competency in courses taught.• Maintained and reported accurate records of student’s grades, attendance and conduct.• Directed the Education Department for automotive training school with 60+ instructors and 1000+ students. • Interviewed and selected instructors during initial setup of the school and was an integral part of the planning stage as well as involved in modifying procedures and adapting precedents as the school grew. • Performed quarterly and yearly evaluations of instructors and provided reports to upper level management. • Taught newly hired instructors classes on instructor methodology and corporate policies.