Gerald Jackson Email and Phone Number

Focus on strategic initiatives and champion the incredible end to end capabilities of Oracle Supply Chain Solutions. My goal is to help unlock the full potential supply chains through advanced technology, data, human enablement, and seamless integration across functional silos.Supply chains around the globe are more strategic than ever and under pressure by rapid changes in geopolitics, climate, inflation, demographic shifts, and the most rapid technological advancements in human history. Our vision at Oracle is to help our customers harness the power of modern technology, rethink and reengineer their supply chains to be smarter, more sustainable, more productive and more resilient.

Using my talents and resources to give back is important to me. During the pandemic, I decided to found a company with my adult children to create opportunities for under-represented talent to bring valuable services to local communities. We invest in local businesses that support our values of Service, Inclusion, Sustainability, Empathy, and Innovation.- Served over 5.000 local customers- Employed 15 talented future leaders- Kicked off Tech Ventures portfolio- Sponsor scholarships to talented youth in need- Advisor to innovative supply chain startups focused on resilience and sustainability

Developed product strategy and Go-To-Market (GTM) efforts for early-stage products in the Azure IoT and Edge portfolio of products. Product Strategy methodology based on proven design for six sigma + modern design thinking principles. GTM effort includes development of an ecosystem of partners to highlight and adopt disruptive technologies of IOT, cloud, cybersecurity, and AI to improve outcomes for industrial producers and consumers around the globe.● Redesigned Product Management, Product Marketing, Operations, and Go-To-Market teams for scale and growth ● Established measurement systems to drive greater returns in marketing, sales, and product development investments ● Responsible for growth (product development and product marketing) strategy to drive exponential growth of Microsoft’s Hybrid Edge and IoT business units from millions to billions or revenue contribution● Delivered 20+ product releases.● Grew product revenue by over 300% through market segmentation and ecosystem development for Manufacturing, Smart Spaces, and Quick Serve Retail industries. ● Worked with client teams to scale POCs to production through focus on core use cases and simplification.● Led cross functional executive team across Product Management, Sales, Marketing, and global strategic partners to develop an aligned product strategy to focus 200-person engineering team.● Conducted 500 customer assessments, interviews, and solution design sessions with 100 clients to validate product and biz model value prop and identify showcase customers.● Led Microsoft’s global IoT cyber security strategy in response to in market and proposed regulation

Delivered innovative digital factory and supply chain solutions to Manufacturing, Mining, Oil & Gas, Food & Bev Industries. Integrated Industrial IOT, cloud, Edge and AI technologies into end to end products and solutions to improve outcomes for industrial manufacturing operations. Developed strategy to grow digital supply chain innovation and incubation efforts from across GE businesses into $200M product line.● Partnered directly with GE Research to identify and prioritize innovations to bring to market.● Advised GE businesses (Aviation, Healthcare, Power) on supply chain technology investment strategies● Managed a $50M investment portfolio of pilot/innovation programs to highlight GE Digital Innovations.● Advised C-level Manufacturing, Supply Chain executives, Data Science executives, and government officials across multiple industries and regions around the world on digitization strategies.● Managed P&L for Predix and Proficy Digital Industrial Optimization Products focused on driving insights and action from IIOT data sources for process engineers at industrial manufacturing, mining, and oil & gas industries.● Developed an ecosystem of partners to ensure commercial viability and scale to enable growth● Directed GE Ventures and M&A investments to promote innovation across the industry.● Led re-engineering of GE Digital’s global go-to-market efforts from demand generation to customer value delivery. Reduced deal cycle time by 50% improved lead quality by 30% and increased customer satisfaction by 30%.

Responsible to support exponential volume growth and aggressive cost reductions across Alphabet’s Supply Chain operations based on principles of distributed execution, cloud native architectures, AI, and innovation to drive efficient, scalable, and highly automated operations. Managed the Supply Chain IT and software engineering investment portfolio for multiple supply chains across Alphabet including Google Data Center, Pixel Devices, Google X, and Waymo.● Established Strategic Planning process to prioritize portfolio of $200M Supply Chain engineering investments.● Designed and deployed systems to optimize data center compute, data center construction, consumer device planning and inventory management.● Led selection process for multiple systems including ERP (Netsuite/ORACLE/SAP), Planning (09, Anaplan, ORACLE, Custom), MES (Apriso, custom), Robotic Process Automation (custom)● Developed Execution Excellence strategy and team to execute against the strategy.● Developed Supply Chain Automation strategy for multiple independent Alphabet companies.● Lead Google participation in global health supply chain initiatives.● Led upgrade of Google’s global ORACLE ERP backbone as part of Alphabet transition. The system managed $90B revenue over $10B costs across all regions and included over 250 applications and integrations. cutover process reduced from 200 to 72 hours through application of program management best practices.

Headed a global team of Supply Chain IT professionals that enable the hardware manufacturing strategy for Microsoft. The Global Manufacturing Capability Management team is responsible for all IT applications required to run both insourced and outsourced manufacturing operations. The team delivered “plug-and-play” supplier integrations, expanded distribution and manufacturing facilities to Brazil, Vietnam, China, India, Africa, and Europe, pioneered adoption of SAAS solutions and enabled industry leading productivity levels. This team achieved #11 on the Gartner list of best supply chains and set a Guinness World Record for global scale.● Focused Investment to enable new product launches, improved supply chain visibility, expand operations to China & Brazil, and eliminate waste in B2B partner transactions.● Developed governance process to prioritize incremental improvements based on business impact.● Delivered multi-year Supply Chain Systems investment roadmap.● Revised IT Delivery Methods and Rhythm of Business to align operational planning and execution efforts.● Receive consistently high internal client/partner satisfaction ratings.● Mentored 20+ Solution Delivery, Program Management, Engineering, Ops SMEs, and project leads to deliver millions in cost savings, shave days off fulfillment cycle times, and provide new capabilities required to launch Xbox 360 business models, Kinect, Surface, and Xbox One.● Drove $2.5 Million in Reverse Supply Chain savings with automation mistake proofing.● Enabled reduction of Reverse Supply Chain turn-around-time by 50% (Adv. Exchange).● Reduce Manual order touch from 70% to 30% with implementation of SAP module.● Delivered between 30-65 improvement initiatives per year across Manufacturing, Distribution, Logistics Order Management, After Sales Service, and ecommerce fulfillment.● Reduced B2B Onboarding Cycle time by 50% and Cost by 80% from 2011 – 2013.

As the Supply Chain Business Architect, my primary accountability was to partner with the Manufacturing and Supply Chain Leadership Team to define and scope the portfolio of IT investements to support the business goals for Manufacturing, Supply Chain Planning, Distribution, Transportation, and Order Management operations around the globe for Microsoft.Key initiatives included:- Multi-Channel fulfillment direct from factory- Control Tower Visibility and Monitoring for Inbound and Outbound Logistics- B2B Partner Integrations for Suppliers, 3PL, LSP', Retail Customers, and Contract Manufacturing- Adoption of Cloud integration and process orchestration solutions (e2open)- Supplier Drop Ship for consumer fulfillment- Multi-Channel S&OP and allocated available to promise (AATP)- Supply Chain IT solution design for all Microsoft HW product launches (Surface, Xbox, etc) - Regional Supply Chain IT solution design and implementation for Brazil and China markets

Worked with a team of talented people to ensure that XBOX 360, Zune, PC Hardware and other microsoft products are designed, built and distributed safely, efficiently, and effectively across the globe.Key Accomplishments:- Supply Chain Strategy PM for #11 on AMR/Gartner top 25 best supply chains- Led reengineering of Xbox Consumer Support Processes and Global Call Center Footprint- Process Development Lead responsible for e2e design of MS Retail Store Supply Chain Model- Lead team of 5 Lean Six Sigma Black Belts and Master Black Belts to dozens of Kaizen to improve New Product Introduction, Quality Management, Supply Chain Planning, and Order Fulfillment

Led Digital Supply Chain transformation programs at Fortune 100 clients Starbucks, Caterpillar, Whirlpool, and UPSPS to improve productivity, improve cash flows, and reduce total-landed-costs of their businesses. Member of the Accenture Supply Chain Leadership council focused on business growth, development of practice offerings, and people development.Notable Initiatives:• Manufacturing & Planning Lead for Global ERP, Analytics, Manufacturing & Supply Chain technology Transformation at Starbucks• Production Analytics Lead for US Postal Service mail flow analytics transformation.• Lean Solution Architect and end-to-end digital transformation (ERP|PLM|SCM|BI) release leader at Caterpillar• eSupply Chain Strategy development for Whirlpool Manufacturing, Supply Chain, and Sales operations• Led several digital productivity workshops for clients across multiple industries • Launched Lean Six Sigma Practice Area for Accenture Supply Chain Service Line. Initiated Accenture's acquisition of George Group merger in 2007

Led multiple technology and business transformation projects across several GE businesses. Used Six Sigma techniques, ERP, Forecasting, Data Analytics and Distribution systems to improve performance of manufacturing and supply chain operations.