Gerald Jimenez Email & Phone Number

Baguio, Car, Ph

Taguig City, National Capital Region, Ph

- Managed Windows/Linux Servers Active Directory, VMware, Mail, MDM, SCADA, DB and Cloud applications.- Administered remote services like Citrix and Zoho Remote along with other management and remote tools.- Oversaw network services and appliances, including traditional switches and routers, software-defined access (ISE,DNAC & Stealthwatch), telephony, wireless, and radio technology.- Delivered IT projects using the PMBOK framework, Managing Change, Risk, Vendor, Contacts and Finances.- Managed ITSM (ITIL) practices, handling Incidents, Problems, and Request Management- Managed and administered Next Generation Firewall, Cybersecurity Vulnerability, Incidents, Policies Procedures to protect organizational assets.- Mentored team members, supporting their professional development.

Taguig City, National Capital Region, Ph

As the IT and Operational Technologies practitioner, I oversee a wide range of initiatives that integrate IT with IIOT functions across APAC. My responsibilities involve managing various deliverables while ensuring strict compliance with industry standards such as ISO 9001-2015, ITSM, NIST, ISO/IEC 27001:2022, Purdue, ISA-95, PMbok frameworks and standards. This includes overseeing Vendor Evaluation / Management, Cyber Security & Risk Management, Change Management, Services Desk, Facility Management, Systems and Network Administration, and Project Management. Additionally, I actively contribute to the company's Quality Management team as an ISMS lead auditor and Internal Quality Audit team member.With over 22 years of experience as an IT practitioner, I bring extensive expertise as a Network and System Administrator, specializing in technologies like Open Source Development Platform for SCADA, Software-Defined Access, Next-Generation Firewalls, Cyber Security, and Virtual Platform Management covering SaaS, IaaS, and PaaS models. I hold certifications in ITIL Foundation , alongside self-paced skill-up certificates in Project Management, Six Sigma, Python, Cloud Architecture, and IT Leadership training, reflecting my commitment to continuous learning and driving excellence and innovation in IT and Operational Technologies management.