- Connect hoses to aircraft. - Use signaling devices to communicate with co-workers or flight crew- Drive and operate motorized equipment (e.g., conveyor belt). - Lift baggage, boxes, or cargo weighing up to 70 lbs when loading/unloading aircraft, carts, and containers. - Read and interpret aircraft load sheets, checked baggage tags, and cargo lab.- Loading/unloading may require lifting over 100 items for a single aircraft.- Couple/uncouple carts and/or cargo container dollies.- Ascend/descend jet-way stairs while carrying baggage.- Push/pull loaded and empty carts and containers during loading/unloading operations.

- Receive incoming calls from customers with issues and questions.- Solved locked accounts and verified all incoming accounts were validated correctly.- Resolved issues pertaining to accounts and troubled questions. - Called back all voicemails assigned to further assist customers.- Accurately used Cisco Jabber when transferring calls to other departments.- Precisely used Encompass for all account access with customers. - Speak to managers daily to make sure all goals were met and satisfied.- Uploaded and closed tickets within ServiceNow program.

- Ensures that the client remains the top priority while balancing required tasks and overall store operations. - Ability to organize, delegate, prioritize assignments, and meet deadlines. - Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities. - Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registers, opening checklists, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment).- Leveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures.