Leading the J.Lindeberg retail team, creating and implementing SOPs, Establishing retail operations in the newt Flagship store, People Management, Customer Satisfaction & Loyalty, accelerating the business growth and profitability

-Restored Puma Dubai Mall, the Middle East flagship store, as the top performing Puma store globally in terms of sales revenue.-Recruiting, interviewing and onboarding of staff in line with the Puma global standards-Implemented Puma global retail standards and ensuring compliance with local regulations.Increased average monthly sales revenue by 38% over pre-COVID figures.-Identified opportunities for growth in Motorsport’s business unit which which is unique to the brand and has… Show more -Restored Puma Dubai Mall, the Middle East flagship store, as the top performing Puma store globally in terms of sales revenue.-Recruiting, interviewing and onboarding of staff in line with the Puma global standards-Implemented Puma global retail standards and ensuring compliance with local regulations.Increased average monthly sales revenue by 38% over pre-COVID figures.-Identified opportunities for growth in Motorsport’s business unit which which is unique to the brand and has since grown by 12%-Introduced work-life balance initiatives to improve the team coercion and productivity in line with the company’s “forever faster” mantra.-Conducted rigorous staff training and development sessions to unlock the full potential of the team-Created a safe and conducive environment for all through cultural awareness and team building activities for staff to better understand and meet the needs of our customers. Show less

• Performing weekly Business Excellence internal audit for 100% compliance to SOPs in Cash, Process and Retail processes and make recommendations based on the results• Effective customer relationship management through spearheading the growth of Shukran Loyalty/Rewards program through a 18% growth in new enrollments and 30% growth in members invoices.• Analyzing Oracle Business Intelligence reports daily, contact market research and maintaining accurate records of all pricing… Show more • Performing weekly Business Excellence internal audit for 100% compliance to SOPs in Cash, Process and Retail processes and make recommendations based on the results• Effective customer relationship management through spearheading the growth of Shukran Loyalty/Rewards program through a 18% growth in new enrollments and 30% growth in members invoices.• Analyzing Oracle Business Intelligence reports daily, contact market research and maintaining accurate records of all pricing, inventory, sales, and human resources• Managing the migration to Radio Frequency Identification technology for accurate inventory management and supervised the pilot project of the same.• Certified Landmark Group Train the Trainer ambassador, Loss and Prevention Champion, Workplace Happiness Champion, UAE VAT implementation Champion, Goals and Performance Management Champion for Splash Stores.• Ensuring timely inventory planning and management based on anticipated demand and seasonal promotions to meet period specific target density and floor mix. Show less

• Dubai Government Certified Realtor specializing in selling, leasing and managing residential properties.• Prepared weekly newsletters to keep clients and potential investors aware of the current market conditions, possible opportunities and potential risks on their investments.• Analyzed Real estate investments using financial ratios like NPV, IRR, Cash multiple to recommend the best most attractive investments for clients based on their investment goals.• Ensured that… Show more • Dubai Government Certified Realtor specializing in selling, leasing and managing residential properties.• Prepared weekly newsletters to keep clients and potential investors aware of the current market conditions, possible opportunities and potential risks on their investments.• Analyzed Real estate investments using financial ratios like NPV, IRR, Cash multiple to recommend the best most attractive investments for clients based on their investment goals.• Ensured that all clients looking to sell or buy were aware of current market conditions and adhered to Dubai legal requirements, and documentation for mortgages.• Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition ofsales.• Retained more than 70% of team clients through effective sales and satisfaction managementstrategies.• Maintained social media accounts to promote properties and interact with potential clients. Show less

Designing,Printing and Quality Control of university publications and prospectuses.Student researcher and advisor in the promotional office

Assistant to the Faculty of Business secretary Tutor for Introduction to Business and office assistant to faculty stuff responsible for updating attendance records and stationary supplies.