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Gerald Muna is listed as Strategic IT ProfessionalOptimizing IT Infrastructure, Enhancing Cybersecurity, & Streamlining Cloud Environments to Drive Performance &Security Excellence. at Baptist Health, a company with 5508 employees, based in Atlantic Beach, Florida, United States. AeroLeads shows a matched LinkedIn profile for Gerald Muna.
Gerald Muna previously worked as Desktop Support Engineer at Baptist Health and Identity and Access Management Engineer at 247Gigs.Com. Gerald Muna holds Master'S Degree, Cyber Security from University Of Liverpool.
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As a seasoned IT professional with over a decade of experience in IT support, cloud desktop management, and infrastructure optimization, I bring a proven track record of enhancing system performance and security across diverse technical environments.My expertise spans leading complex hardware decommissioning projects, implementing robust security measures, andstreamlining operations to improve efficiency and reduce costs. My experience extends to deploying automated solutionsthat significantly cut incident resolution times and cost-saving measures that reduced service expenses.Some of my most notable career highlights and contributions include the following:✓ Reduced incident resolution time by 30% through the development and deployment of automated scripts, enhancingoverall cloud resource management.✓ Migrated 200 users to new cloud desktop environment, ensuring seamless transition and achieving 95% user satisfactionrate.✓ Decreased security incidents by 40% by leading security enhancement initiatives and refining access managementprotocols.✓ Streamlined IT operations by modernizing infrastructure and upgrading various operating systems and software.I am passionate about leveraging my skills to drive technological advancements and deliver exceptional solutions.If you're looking for a dedicated and results-driven professional, let's connect here or through my email atgeraldmuna@outlook.com and explore how we can work together to achieve our goals.Expertise Section: IT Project Management, Access Control, Hardware Decommissioning, Cost Optimization, DisasterRecovery, Compliance & Regulatory Standards, Security Audits, Performance Monitoring, System Integration
Listed skills include Leadership, Team Leadership, Networking, Customer Service, and 46 others.
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A career timeline built from the work history available for this profile.
Jacksonville, Florida, United States
✓ Provide comprehensive technical support for corporate desktops, laptops, mobile devices, and software systems, ensuring promptresponses to helpdesk requests to minimize downtime and enhance productivity.✓ Upgrade desktop computers, printers, thin clients, and network equipment, optimizing office and remote user experience.✓ Collaborate with management to.
United States
✓ Develop and implement identity and access management (IAM) solutions such as Single Sign-On (SSO), Multi-Factor Authentication(MFA), and Role-Based Access Control (RBAC).✓ Automate and streamline user account provisioning/de-provisioning processes for new hires, transfers, and terminations.✓ Perform regular access reviews and audits to ensure compliance.
Jacksonville, Florida, United States
As a server workstation engineer, I manage the critical process of decommissioning server hardware in control roomenvironments, ensuring minimal disruption to ongoing operations. I collaborate closely with the Stores Hosting ComputeTeam to confirm successful migrations before safely un-racking and removing hardware, maintaining seamlesscommunication.
Freelance
In my key performance, I spearheaded the implementation of secure data transmission and robust access controls, includingMFA and BitLocker, to protect cloud desktop environments. I was responsible for configuring authentication protocolssuch as MFA, SSO, RBAC, and ABAC, and provided hands-on troubleshooting for network devices like Aruba routers andCisco.
Cape Town, Western Cape, South Africa
As an IT support engineer, I provided advanced technical support and resolved complex IT issues to enhance client systemperformance and reliability. I managed access administration through directory services, maintained critical networkinfrastructure, and ensured the seamless integration of systems such as Office 365, AWS, and Azure AD.My role involved.
Other employees you can reach at baptistjax.com. View company contacts for 5508 employees →
Andre Blevens
Colleague at Baptist Health
Little Rock, Arkansas, United States, United States
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Keith Ledington
Colleague at Baptist Health
Corbin, Kentucky, United States, United States
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Estela Lorente
Colleague at Baptist Health
Callahan, Florida, United States, United States
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JA
Jane Agnes Julio
Colleague at Baptist Health
Oman, Oman
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Shauna Kenney
Colleague at Baptist Health
Jacksonville, Florida, United States, United States
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CH
Christopher Hosler
Colleague at Baptist Health
Jacksonville, Florida, United States, United States
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BD
Bob Derenzo
Colleague at Baptist Health
Saint Johns, Florida, United States, United States
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AB
Audre Bautista
Colleague at Baptist Health
Jacksonville, Florida, United States, United States
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KS
Kianna Sheppard
Colleague at Baptist Health
Montgomery, Alabama, United States, United States
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KM
Kathryn Maillard
Colleague at Baptist Health
Kissimmee, Florida, United States, United States
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Activities and Societies: Activities and SocietiesGlobal trends computer science Security Engineering and Compliances Applied Cryptography.
BIG DATA COMPUTER STRUCTURE NETWORKING PROGRAMING LANGUAGES VIRTUALIZATION SOFTWARE ENGEERING DATABASE STRUCTURE DATA STRUCTURE DATA.
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Gerald Muna works for Baptist Health.
Gerald Muna is listed as Strategic IT ProfessionalOptimizing IT Infrastructure, Enhancing Cybersecurity, & Streamlining Cloud Environments to Drive Performance &Security Excellence. at Baptist Health.
Gerald Muna is based in Atlantic Beach, Florida, United States while working with Baptist Health.
Gerald Muna has worked for Baptist Health, 247Gigs.Com, Murtech Staffing & Solutions, Tsolnetworks - Oursupport, and Bellville-Station-Computer-Centre-Pty.Business.Site/.
Gerald Muna's colleagues at Baptist Health include Andre Blevens, Keith Ledington, Estela Lorente, Jane Agnes Julio, and Shauna Kenney.
You can use AeroLeads to view verified contact signals for Gerald Muna at Baptist Health, including work email, phone, and LinkedIn data when available.
Gerald Muna holds Master'S Degree, Cyber Security from University Of Liverpool.
Gerald Muna is listed with skills including Leadership, Team Leadership, Networking, Customer Service, Management, Team Management, Project Management, and Microsoft Office.
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