Gerald Ng Email & Phone Number

Singapore

Aircraft and engine components sales - APAC region.

Singapore

Data Analysis & Reporting: Conducted in-depth data analysis and created detailed customer historical order reports using advanced Excel functions, significantly improving data accuracy and supporting customer performance evaluations. Developed a Power BI dashboard for weekly sales reporting, enhancing client satisfaction.Training & Knowledge Transfer: Authored comprehensive instruction manuals for Power BI and led training sessions on the ETL process from the organization’s ERP system to BI. Empowered employees to manage data independently, ensuring continuity and efficiency in data processes and demonstrating strong knowledge transfer skills.Sales Order Monitoring: Developed and implemented a robust tracking system to monitor the on-time delivery of sales orders. Acted as a proactive liaison between production and sales teams, ensuring timely updates and effectively addressing potential delays, which led to improved delivery performance and customer satisfaction.Sales: Efficiently managed and responded to a high volume of customer emails, addressing delivery and product inquiries, and processing RFQs with accurate and competitive pricing. This prompt communication maintained high customer satisfaction and secured new sales opportunities.Workflow Automation: Identified inefficiencies in repetitive Excel tasks and developed VBA coding prototypes to automate these processes. Streamlined workflows, reduced processing time, and significantly increased productivity, demonstrating an ability to enhance operational efficiency through technical solutions.

Singapore, Singapore

Served at HQ (AOD), responsible for various administrative duties from managing the conference room to preparing meeting materials.During my service I also volunteered to be in the NSF Council at HQRSAF.Formally the Deputy Head of Publicity, I was promoted to the Head of Publicity in January of 2021.Planned and executed 2 NSF unit cohesions during my service term.Wrote and published an article on the intranet for the unit cohesion.

Singapore, Singapore

• Invoice Verification and Reporting - Responsible for verifying and reconciling monthly invoices for crew accommodation and transportation across multiple stations at Scoot. Additionally, assisted to maintain the monthly General Ledger to ensure accurate financial reporting and compliance with regulatory requirements.• Automated Process Improvement - Introduced an advanced Excel macro using VBA to automate invoice verification processes. This initiative halved the duration of the verification process, significantly enhancing operational efficiency and accuracy. By leveraging technical expertise in automation and programming, I contributed to streamlining financial operations.

Bachelor Of Science - Bs, Air Transport Management, Honours With Distinction

Activities and Societies: Vice-President of Astronomy Club . Secretary of Student Management Committee . Student AmbassadorHonours Thesis.

Aviation Management

Activities and Societies: Aviation Interest Group - Subcommittee Member . Stargazing Club - Subcommittee Member . Social.

O' Levels

Activities and Societies: Chinese Society - Calligraphy ArtsPracticed Chinese Calligraphy and Arts. Art work was exhibited at local.