Gerald Scott Email & Phone Number

Shanghai , Cn

Ann Arbor, Michigan, Us

-Lead development of all operational support programs and processes, optimizing levels of productivity and sustaining overall project success-Responsible for implementation of EDI to various tiers of ERP systems-Develop, design and modify operational and financial reports and programs-Administered users, groups, permissions, file configuration, print and remote access, event logs, backup and restoration of network, email, software and databases-Oversee all IT operations, functionality and support for multiple facilities throughout the country-Assisted management with analysis, requests and conversations of new systems and software-Managed communications and connection solutions, including local area networks, website and internet applications-Ensure escalated service requests and SLA’s are handled in a timely manner-Provide warehouse management solutions for multiple brands to enhance inventory overview and accuracy-Create and maintain documentation needed for project personnel-Strong knowledge of support architecture and how to apply it a company’s day-to-day processes-Work with appropriate decision makers gathering information and specifications for analyzing and reporting on operations-Develop test plans for functional requirements recording test scripts that would be applied as a regression at a later date-Create and maintain annual IT project budgets and strategies

Shanghai , Cn

▶ Monitored internal and client use of available business tools for company policy compliance▶ Coordinated meetings between IT teams, users and internal business analysts▶ Provided support assistance to all functional business components▶ Performed gap analysis ensuring business compliance ▶ Collaborated with key personnel in analyzing business requests for feasibility and costs.▶ Oversee multiple projects across all phases of development▶ Monitor workflow and make timeline adjustments as needed▶ Collaborate with development to plan project sprints

Shanghai , Cn

First contact for all IT related issues for the YFAI Romulus facility.Maintain computer, network and telecommunications services for YFAI Romulus.Implemented and provide support for shop floor Manufacturing Execution System (MES). Install, configure and maintain equipment and software for sequencing and part validation operations for packaging and part identification. Provide YFAI Romulus leadership with presentations to communicate upcoming IT related projects.Train, assist, and motivate other employees if necessary to provide support for the company with operational flexibility

Cork, Ireland, Ie

First contact for all IT related issues for the JCIM Romulus facility.Maintain computer, network and telecommunications services for JCIM Romulus.Implemented and provide support for shop floor Manufacturing Execution System (MES). Install, configure and maintain equipment and software for sequencing and part validation operations for packaging and part identification. Provide JCIM Romulus leadership with presentations to communicate upcoming IT related projects.

Randolph Afb, Tx, Us

- Issued government drivers licenses for all military members at MacDill Air Force Base using military licensing program called CAFIS.- Vehicle instructor for new personnel.

Bachelor Of Information Technology And Security, Network Security

Education record