Gerald Bauer Email & Phone Number

Grapevine, Texas, United States

Grapevine, Texas

Consulting services: Large Project Management Program Management for business of all sizes Business Analysis for banking and healthcare industries

Bedford, Tx

Franchise owner responsible for managing buildout of exercise studio, hiring staff, implementing accounting and back office studio management systems.  Vendor Management: Negotiated lease for studio. Hired architect and general contractor for studio buildout. Oversaw buildout process. People Management: Hired team and trained team of six instructors, including studio manager. Created employee manual and set up HR/payroll system.  Technology Systems Integration: Implemented accounting system, studio management system, and marketing plan using Facebook and other social media tools. Financial Management: Managed studio to break-even point in less than three months.

Project Manager charged with running 2 project implementations teams: one Senior Project Manager Team implementing core Treasury products and one Healthcare Remittance Services Project Manager team. Project Management: Lead numerous process/team improvement projects including: rework data analysis for management reporting, cross team internal partnership enhancement, process improvement analysis to team workload efficiency. Designed new process which will decrease team workload by 33% on critical team functions. Ran numerous projects implementing core Treasury Services products for bank customers. Team Leadership: Lead two teams implementing core treasury and specialized healthcare industry remittance management products. Responsible for team leadership, team scorecard metrics monitoring, staff performance development. Improved team performance by 20% on Deal Cycle Time and Average Deal Aging. Client Experience Improvement: Provided team focus on improving client experience through team training, client survey analysis, client “Wellness” calls, escalation management and issue resolution. Teams achieved 100% of goal on client survey positive response targets for the last 18 months.  Management Reporting: Designed and implemented management reports to distribute key implementation metrics to primary stakeholders. Reporting used to improve team performance by 45% on number of items rejected.

Dallas/Fort Worth Area

Manager charged with running all aspects of 4 application support teams.  Project Management: PM lead for product off boarding project for Transfer Agency application migration to external business partner.  Team Leadership/Issue Management: Lead 20-person team supporting 4 Worldwide Security Services applications 24/7 with world wide users. Supported Level 1 and Level 2 help desk function, application monitoring and application change deployment for supported products. Management Reporting: Designed and implemented management reporting system which gathered and distributed key application and environment metrics for distribution to stakeholders. Risk Management: Responsible for application risk issue identification, action plan creation and action plan implementation.

Dallas/Fort Worth Area

Project Manager/Lead Application Developer charged with enhancing and maintaining call critical code for Healthcare Remittance application suite.  Project Manager/Agile development: Project manager and application developer functioning in both Agile and Waterfall development methods. Involved in full life cycle including requirements gathering, development, testing and deployment. Lead architect/developer: Designed system to support key Product initiatives including healthcare remittance paper-to-electronic process, claim payment to remittance detail matching and electronic-to-human readable data conversion. Overall remittance analysis system processed $50 million in claim information daily.

Dallas/Fort Worth Area

Contract Consultant charged with leading the Revenue Sharing division redesign and adding functionality to department processes.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bs, Mathematics