Gerald William Chatman Iii M.A. Email & Phone Number

Newport Beach, California

Implement marketing and merchandising strategies to drive increased sales in the Fine Wine Category. Develop good professional relationships with customers and provide education on wine, liquor and food parings.Execute the corporate plan to drive liquor department sales and profit goals through hand selling customers and trading up their purchases.

Superior Court Of Orange County, Central And Harbor-Newport Beach Justice Center

"Mediation is a process of conflict resolution, where a mediator is a neutral participant assisting disputants in finding a solution or an agreement acceptable to the parties."• Mediated in a court-based office. Small Claims and Community Disputes.• Intermediated Landlord/Tenant, Neighbor/Neighbor, Cohabitation Issues, Construction Disputes. • Business Partners, Employment Issues, Association/Homeowners, Consumer/Merchant. • Led discussions in the community on the merits and benefits of the mediation process.• Facilitated training sessions and educational presentations. • Participated in community outreach and assisted with volunteer training and recruitment.

Irvine

Served pro bono as lead trainer for this professional networking group--serving the needs of employers and professionals-in-transition. Complete career management, support, and networking for professional, technical, and managerial job seekers.

Designed marketing programs and promotional activities. Conducted analysis and monitored products’ market share, competitor positions, revenue improvement opportunities, and trends. Provided feedback to the managers and identified performance improvement opportunities.• Improved business membership sales 13%.• Increased business member purchases by 5% within first six months of new campaign. • Supervised a team of eight direct reports in sales and advertising of Costco products and services to business owners.

Irvine, California

Checked customers groceries, provided customer service.

Provided business consulting, identified client organizations’ strengths and weaknesses and recommended opportunities for improvement. Formulated recommendations and solutions applied to the relevent business environment.Assisted the client in implementing the plan and resolved any discrepancies.Increased company growth by securing new partners and consulting engagements.

Senior Productivity Representative (1988-1990)Consultant/Assessor for C-17, MD80, and MD11 programs. Team leader of enterprise teams during assessment processes of senior level management candidates during reorganization of company. • Directed and implemented strategies for senior level candidate selection. • Evaluated candidates’ ability to improve the performance of a business unit. • Utilized behavioral interviewing techniques and wrote evaluation reports for the selection committees’ review. Summarized their performance on intricate and complex situational scenarios.

Senior Productivity Representative (C-17, MD 11, and MD 80 business units) • Liaison between Corporate Vice President and Program Business Unit Managers • Managed program performance and made recommendations to Senior Managers• Facilitated and implemented large-scale organizational culture change initiatives • Led cross-functional teams (e.g., individual, team, organization, enterprise, external) • Consultant to 12 engineering work groups comprised of 150 team members • Established performance metrics and customer satisfaction indicators to meet Total Quality Management Systems (TQMS) requirements• Conducted analysis (e.g., Front-End, Needs, Job, Task, Root Cause) planning and implementing interventions,measuring and evaluating outcomes• Taught classes in quality improvement leading to implementing TQMS that contributed to improved management systems and aircraft production • Achieved 30% improvement through mobilizing management teams that reached strategic business goals of quality improvement within three business units (C-17, MD 11, and MD 80).

• Managed Cost Account Managers $50M budget • Business Units analysis provided decision-making information to senior management on key financial data and detailed metric analysis. • Monitored contract budget baseline to ensure contract compliance • Developed work around plans, schedule recovery plans and alternative options

Orange County, California Area

Managed a district with ten retail stores with a primary focus on driving revenue growth, increasing profits and managing risk. Provided leadership and direction in overseeing 10 stores achieving annual sales of $10M. Maintained controls over monthly inventories to insure prompt and accurate handling of profit and loss reporting. Acted as corporate liaison to franchised stores.

Orange County, California Area

• Corporate liaison to eight franchised stores.• Managed all aspects of operations including staffing, team development, merchandising, loss prevention, and payroll control for two corporate run stores. • Implemented merchandising policy in accordance with the mission and core values of the company. • Provided weekly/monthly/quarterly sales analysis. • Motivated direct reports and teams to ensure a positive learning environment and morale by implementing reward and recognition programs. • Executed loss prevention policies, systems, and procedures in all stores to ensure discrepancies in stock inventory were investigated on a timely basis to minimize risk of loss

Master Of Arts (M.A.), Organizational Leadership - Organizational Development

Graduate studies in Organizational Leadership and Organizational Development.

Full Time - Mba Program

Bachelor Of Arts (B.A.), Social Sciences / Economics

Lean Six-Sigma Black Belt

Project Management

Education record