Gerald Fok Email & Phone Number

Singapore

Singapore

Transformation, Turnaround & Change Management• Designed a new LEAN production layout for a manufacturing client that was expanding its facilities both locally and abroad. New layout featured a streamlined production process that was synchronized with project management and procurement. • Developed a future ready competency framework for a global beverage chain’s first concentrate factory. The competency framework focused on multiskilling, which helped the factory to cope with high turnover and tight manpower during the factory’s start-up phase. • Revamped the customer loyalty program for a regional lingerie group with more than 30 stores in Singapore. Revenue grew as conflicting internal promotions were reduced.• Facilitated multiple transformation & change management workshops under SMU business & digital transformation programme (BDTP) for more than 100 professionals in transition. Stakeholder Engagement & Communications• Presentation of integration roadmap to C-suite of $1.5B MNC in preparation for a potential acquisition. C-suite appreciated the hidden insights uncovered during the project. • Facilitated a KPI planning session for a regional Technology company’s leadership team from 5 countries. • Engaged multiple stakeholders (customers, sales staff, marketing staff) as part of customer loyalty program revamp. Facilitated and guided marketing team through multiple focus group discussions.Project Management• Planned and implemented a customer loyalty program for a SGX listed food group. Led the engagement from the start and worked closely with partners to ensure timely delivery.• Created and implemented a LEAN Six Sigma training program for about 10 ASEAN manufacturers from Malaysia, Indonesia and Thailand to adopt and apply Industry 4.0 solutions. Workshops were facilitated both live and digitally. • Planned and executed a fundraising run for about 50 runners on behalf of a local charity within 3 months. More than $20,000 was raised.

Singapore

Transformation, Turnaround & Change Management• Advised Japanese Medical MNC on Go-To-Market plans for Singapore and Vietnam including Key Customers to Target, Organization Design to support the Go-To-Market plan and Financial Budgeting• Developed Franchise Packages for Food Businesses Penetrating Overseas Markets such as Middle East, Brunei, Philippines. • Conducted Valuation exercises for Training and Education Businesses in preparation for Sale of Business• Facilitated multiple transformation & change management workshops under SMU business & digital transformation programme (BDTP) for more than 100 professionals in transition. Participants appreciated live examples from past experience and invited speakers.

Singapore

Consulting for Small and Medium Enterprises (SMEs)• Assisted companies with business strategy, planning and marketing execution • Positioned a law firm as a preferred legal partner for SMEs and thought leader on LegalTech. • Developed new brands for healthcare businesses, increased company revenue by >10%

Advisory for SMEs on Government Assistance (Funding, Knowledge & Networks)• Advised SMEs (Rev. S$1-80M) from legal, architecture and private education sectors. • Implemented technology upgrading programmes for legal and private education sectors. "Tech Start for Law" set aside S$2.8M for 300 law firms to adopt productivity solutions.• Piloted Legal Education Workshops for >50 SMEs in partnership with a law firm. Topics covered include corporate law, contracts, employment law and intellectual property. • Awarded the SPRING Executive Development Scholarship (EDS) from 2009 – 2012

Bachelor Of Science (Bsc), Economics, Magna Cum Laude

Activities and Societies: Rugby team Participant of 2011 Business Study Mission to Israel for Entrepreneurship

Entrepreneurship/Entrepreneurial Studies

Fall 2011 Exchange Programme