Gerald Go Email & Phone Number

Menomonee Falls, Wi

- Work with voice and data service providers to setup and maintain obtain telecommunications related services for new multifamily housing properties- Upgrade network infrastructure of multiple remote offices through managing SDWAN project implementation- Provide Level 2 and Level 3 Help Desk support to entire organization- Conduct IT hardware and software audits of existing multifamily housing portfolio- Set up and maintain SAN Infrastructure for company- Set up and maintain… Show more - Work with voice and data service providers to setup and maintain obtain telecommunications related services for new multifamily housing properties- Upgrade network infrastructure of multiple remote offices through managing SDWAN project implementation- Provide Level 2 and Level 3 Help Desk support to entire organization- Conduct IT hardware and software audits of existing multifamily housing portfolio- Set up and maintain SAN Infrastructure for company- Set up and maintain Microsoft Active Directory for enterprise- Lead technology subcommittee to provide strategic direction or multifamily housing related technology products and services- Assist IT Director with budgetary requirements by recommending purchases and upgrades of hardware and software Show less

Brookfield, Wi

- Supported major and commercial account managers by helping clients design, develop and implement IT network and security infrastructure, business workflow and unified communications through VoIP technology. -Presented business proposals and Statement of Work (SOW) to customers. Ensure that roles, responsibilities, scope and limitations are properly documented and verified by stakeholders.

Menomonee Falls, Wi

- Managed Product Data Management project implementations for customers including installation, configuration, training and providing phone and on-site support.- Maintained Microsoft Active Directory domain and Microsoft Exchange Server for the organization.- Provided daily phone, web and face to face technical support to internal users and clients- Demonstrated various PDM including SolidWorks Enterprise PDM and SolidWorks Workgroup PDM products to prospects.

- Provided technical support to branch banking personnel regarding Trust Banking products.- Analyzed and documented Trust Banking business processes to identify streamlining opportunities for management.- Helped coordinate and rate various software vendors and their packages to improve operational efficiency in the department.