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I'm never really happy unless I am helping others to succeed. Whether it's helping my kids with homework or volunteering in my community, I find I enjoy life best when I'm serving the interests of others.In my work I have found this same joy by focusing on the success of my colleagues. It's not enough to be personally successful in business if that business is to survive and thrive. The team as a whole needs to be successful.My consistent efforts to help others succeed have developed in me many skills that have made me a valuable asset to every business I have worked for and with.Helping business owners bridge the communication gap that all too often exists between their desires and the understandings of the IT staff; having empathy towards the needs and challenges of the business owners and the requirements and challenges of the IT staff; understanding that no one is good at everything, myself included, and knowing when to mentor others or when to humbly seek the advice and help that I need; these are just some of the foundational skills that I bring with me every day to work.Specialties: Communications, operational management, ITIL, IT architecture and infrastructure design, training and employee development.
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Avp, Technical OperationsVeriskSouth Jordan, Ut, Us -
Avp, Technical OperationsVerisk Apr 2021 - PresentJersey City, Nj, Us -
Director Of Technical OperationsVerisk Apr 2018 - Apr 2021Jersey City, Nj, Us
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Manager Network/Os OperationsVerisk Oct 2015 - Apr 2018Jersey City, Nj, Us
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OwnerNeuron Academy, Llc Jan 2005 - PresentNeuron Academy was built to help me keep my brain active and ensure that I am always ready to provide help when needed. Family, friends, colleagues and businesses big and small come to me for IT help. Neuron Academy is my place to organize my response.
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Vp, Ecommerce Infrastructure EngineerRoyal Bank Of Scotland - Corporate & Institutional Banking Jan 2014 - Apr 2015RBS is a global powerhouse in the finance world and as a member of the eComm Infrastructure Engineering team I had the opportunity to work with some incredible systems engineers from around the globe. Managing banking and trading hardware in a dozen data centers around the world is exciting and rewarding. The stakes were high but so were the opportunities to make a real difference at work.
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Principal Application Systems EngineerThe Church Of Jesus Christ Of Latter-Day Saints 2007 - Jan 2013Salt Lake City, Ut, UsWhen you have a message as important as the Gospel to share with a worldwide audience, you need IT systems that will be available to deliver that message when your audience is ready to receive it 24/7/365. At the Church I was responsible for designing and implementing infrastructure systems for this global message market. My systems included content creation, workflow, storage and delivery. Managing the connections to global Content Delivery Networks (CDN) and ensuring content availability were also key responsibilities. I worked with business owners, managers, engineers, as well as operations and support staff to ensure that these systems were well designed and followed the ITIL framework adopted within the IT department. I was also a key contributor to the adoption of ITIL and its implementation at the Church. -
Director Of TechnologySpeaking Roses International, Inc 2005 - 2007Layton, Utah, UsWhat better way to say "I Love You" than with your own personal message printed on a bouquet of live roses. At Speaking Roses, I had the opportunity to lead the technology team responsible for sending these special messages all over the world. Making sure that the correct message arrived on time and beautifully presented was key. As the Director of IT, I helped the team create systems that provided more message customizations, quicker manufacturing times and faster deliveries than the business owners thought possible. There are many more happy bouquet recipients (and senders) in the world today because of my team.
Gerald Hanks Skills
Gerald Hanks Education Details
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Brigham Young University–HawaiiComputer Science
Frequently Asked Questions about Gerald Hanks
What company does Gerald Hanks work for?
Gerald Hanks works for Verisk
What is Gerald Hanks's role at the current company?
Gerald Hanks's current role is AVP, Technical Operations.
What is Gerald Hanks's email address?
Gerald Hanks's email address is ge****@****isk.com
What is Gerald Hanks's direct phone number?
Gerald Hanks's direct phone number is +180178*****
What schools did Gerald Hanks attend?
Gerald Hanks attended Brigham Young University–hawaii.
What are some of Gerald Hanks's interests?
Gerald Hanks has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture.
What skills is Gerald Hanks known for?
Gerald Hanks has skills like Enterprise Architecture, Itil, Software Development, Troubleshooting, Training, Leadership, Cloud Computing, Customer Engagement, It Service Management, It Operations Management, Crucial Conversations, Influencer.
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