Gerry Ryan Email & Phone Number

San Francisco Bay Area

While serving as a Center Operations Specialist at United Services Organization – USO SFO, San Francisco Int’l Airport, I developed and implemented SOPs to ensure smooth execution of complicated operations and drive maximum efficiency. I optimized day-to-day center operations by scheduling work assignments, setting goals / priorities, delegating tasks to colleagues, and directing work of one to three volunteers. I supervise and coach team members, evaluate team performance, assess training needs, and conduct training sessions to improve productivity. I revitalize operations management processes by monitoring ongoing progress, identifying areas of improvement, and delivering change management initiatives. I plan and execute projects from conception to finalization while ensuring completion of deliverables within strict time, quality, and budget constraints. I oversee inventory control and purchasing processes to ensure availability of required amount of material across workplace.Related Skills: Operations Management Plans Development / SOPs, People Management and Development, Cost Reduction and Avoidance, Performance Report Preparation and Presentation, Process and System Improvement, Team Collaboration

Alameda, California, United States

Finishing up Criminal Justice Administration BA.

At&T Park, San Francisco

Summary: Security Guards help maintain a safe and secure environment at AT&T Park for guests and employees by patrolling and monitoring various premises in and around the ballpark. Help process fans through magnetometers for baseball games and other events at the facility.Responsibilities:Safeguard guests, employees and AT&T Park and surrounding premises by ensuring proper security protocols as being followed.Process guests quickly and efficiently through magnetometers, using a hand wand when necessary. Monitor and control the movement of visitors and contractors entering and leaving the various entrances of AT&T Park and surrounding premises.Patrols areas assigned and ensure the safety of all guests and employees.Observe and report unusual or suspicious activity at AT&T Park.Be familiar with the layout of AT&T Park, including exit points, stairwells and surrounding premises.Ensure that unauthorized personnel and guests do not access restricted areas in AT&T Park.Aware of all current or special activities, functions for each particular game at the time of duty.Exemplify excellent customer service at all times.

Seattle, Wa And San Francisco Bay Area

Managed the tactical command, control communications, computer systems and security program (C3IS) for multiple Coast Guard missions including; Search and Rescue (SAR), Alien Migration Interdiction (AMIO), Maritime Law Enforcement (MLE), Aids to Navigation (ANT), Marine Environmental Protection & Response and Maritime Safety & Security Teams. Information center operations supervisor utilizing everything from vintage communications gear to the most advanced tactical computer systems including; satellite communications, UHF/VHF/HF/MF bands, global positioning navigation systems, electronic charting, shipboard & deploy-able asset communications & navigation systems, and the real-time target acquisition tracking & identification system. Employed operational planning applications, intelligence coordination and case management functions to consolidate incoming information into a clear and concise product to be considered for action by senior leadership. Managed the security program (personnel, information and physical security functions) for the equipment and all military & civilian personnel within the area of responsibility.

San Francisco Bay Area

Operations Systems 'A' School Instructor (E-6) and Asst. School Chief (E-7). Provided instruction and mentorship to junior personnel attending TC/OS 'A' and 'C' schools, providing the skills and knowledge to graduate competent, confident apprentice level professionals to the fleet by ensuring students achieve the necessary skills mandated by course curricula and successfully meeting course objectives. Evaluated students' performance both in and out of the classroom to ensure understanding of the course material, competency of learned skills, and ability to demonstrate applied knowledge. Performed basic maintenance on training aids and equipment. Prepared and executed, to USCG instructional standards in various learning environments. Supplemented the course curriculum by incorporating lessons learned from specific/relevant training and after-action reviews, doctrine; current and evolving Tactics, Techniques, and Procedures (TTP) and personal experience. Conducted the assessment of students to identify strengths, weaknesses, and actions to improve performance. Evaluated students of their progress of both academic and military specific training. Developed/administered classwork, homework and written exams/performance based exams, prepared student-written evaluations upon graduation of various course-of-instruction (COI). Completed reports, counseled and mentored those students identified as needing additional training. Modified execution of instructional activities based upon constructive criticism from students, peers, other faculty and supervisors with an eye towards continually improving performance outcomes.

Pt. Reyes, Ca, New Bedford, Ma And Petaluma, Ca

Operate communication equipment; transmit, receive and process all forms of military record using digital and analog communications equipment including: UHF/VHF/HF/MF) voice, teletype, satellite, computers & various other information systems. Employed the personnel, information and physical security management system for all military and civilian personnel, including the Anit-Terrorism/Force-Protection (AT/FP) and foreign travel programs.

Long Beach, Ca - Pt. Reyes, Ca

Radioman (RM) watchstander for Group-MSO LA/LB. Search and Rescue (SAR), Maritime Law Enforcement (MLE) and Marine Environmental Response. Short-range VHF-FM maritime band urgent incident response and routine communications traffic for very busy operations center.

North Bend, Or & Petaluma, Ca

Recruit in training. Junior enlisted 'deck force' member on 180' Cutter. Radioman 'A' School student.

Bachelor'S Degree, Criminal Justice/Law Enforcement Administration, 3.88

Activities and Societies: Alpha Phi Sigma Alpha Sigma Lambda SALUTE Veterans Honor Society Alpha Phi Sigma is a national honor society.

Associate Of Science (As), Criminal Justice/Law Enforcement Administration

Diploma, General Studies, 12

Activities and Societies: Majored in Recess/Lunch