Geraldine Lorente Email & Phone Number

Notable achievements:•Successful transition of process: Leave of absence for salaried employees•Special point of contact: Business Continuity Planning, Problem solving for Nestle Continuous Excellence•Creation and maintenance of instructional materials (standard routines)•Point of escalation for processes•Strengthening of leave of absence validation for Payroll Administration teamResponsibilities: •Maintains employee life events (hire to retire) in SAP•Performs other HR and employee data changes (i.e. bank details, address, work schedule, etc.)•Executes updates in some payroll-related records such as taxes, recurring deductions/allowances, one-time payments/ deductions, absence quotas, off cycle payment•Prepares standard and adhoc reports as required

Notable achievements:•Special point of contact: Internal Controls, Quality Check, and Case Distribution•Business partnering lead: Upstream Americas, Europe Enterprise LearningResponsibilities:•Undertake the resolution of complex queries of service and support, and transactions of data with respect to Learning Administration and Systems Support, escalated through the Tiered Model utilized by HR Services. Client types include portfolio owners, course owners, instructors, learning managers, supervisors, and learners.•Use the EIC (SAP) tool to update cases and confirm case resolution•Become and remain familiar with the published Shell Open University Learning Management System and supporting policies, procedures and work instructions•Assurance of data quality and data accuracy within the Learning Management System as provided by the request templates

Responsibilities:•Assistance in the promotion and hiring functions for the employees of Landbank in the National Capital Region and Southern Luzon Branches Group•Preparation of the requirements and the appointments of the promoted and newly-hired employees•Preparation of Job Posting and as well as CSC Publications•Preparation of the materials for the monthly selection board meeting •Monitoring of the probationary employees