Product Owner - Customer Journey Expert
CurrentPromoting « My messages », a digital communication channel towards the customers on the ING web and app.
May 2020 - Present
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Geraldine Van Roye Email & Phone Number
Product Owner - Customer Journey Expert chez ING Belgium
at
ING Belgium
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✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Product Owner - Customer Journey Expert chez ING Belgium
Location
Wezembeek-Oppem, Flemish Region, Belgium
Company size
Who is Geraldine Van Roye? Overview
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Quick answer
Geraldine Van Roye is listed as Product Owner - Customer Journey Expert chez ING Belgium at ING Belgium, a with 4515 employees, based in Wezembeek-Oppem, Flemish Region, Belgium. AeroLeads shows a matched LinkedIn profile for Geraldine Van Roye.
Geraldine Van Roye previously worked as Product Owner - Customer Journey Expert at Ing Belgium and Customer Journey Expert at Ing Belgium. Geraldine Van Roye holds Master, Germanic Langues And Literature from Université Catholique De Louvain.
Company email context
Email format at ING Belgium
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ING Belgium
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Profile bio
About Geraldine Van Roye
Geraldine Van Roye is a Product Owner - Customer Journey Expert chez ING Belgium at ING Belgium. She possess expertise in business process, process improvement, business process design. She is proficient in Spanish, Dutch and English.
Listed skills include Business Process, Process Improvement, and Business Process Design.
Current workplace
Geraldine Van Roye's current company
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Ing Belgium
9 roles
Geraldine Van Roye work experience
A career timeline built from the work history available for this profile.
Customer Journey Expert
Customer Journey Expert of the Sailors squad, managing the inbox, in the tribe Document & Content Services
Jan 2020 - May 2020
Process Expert
Process expert of the Lotus squad, managing the Captiva non-happy flow in the tribe Document & Content Services
Jan 2018 - Dec 2019
Process Engineer At Human Channels - Face Channel
Mar 2012 - Dec 2017
Process Manager
Business Process Management - Modelling Business processes with the tool ARIS
May 2009 - Feb 2012
Operational Support Officer
Jun 2008 - Apr 2009
Sales Support Specialist
Mar 2006 - May 2008
Sales Assistant
Belgium'S Best
May 2005 - Dec 2005
Internship In International Commerce
Belgian Chamber Of Commerce And Awex
Internship in the Belgian Chamber of Commerce (site: Namur)+ 3 months of internship in Prague to develop economic and commercial relation between Belgium and the Czech Republic. Tasks:- Export Diagnostic over the Czech market - Researches of potential distributors - Presentation of Belgian products (nutritional supplements and personalised confectionery)- Visit of fairs, press contact, press releases
Sep 2004 - Apr 2005
Team & coworkers
Colleagues at ING Belgium
Other employees you can reach at ing.be. View company contacts for 4515 employees →
JL
Jannes Lambrecht
Colleague at Ing BelgiumGhent Metropolitan Area, Belgium
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HF
Hanne Feryn
Colleague at Ing BelgiumDiksmuide, Flemish Region, Belgium
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LM
Laurence Maurizot
Colleague at Ing BelgiumBrussels Metropolitan Area, Belgium
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LP
Ludo Poel
Colleague at Ing BelgiumRotselaar, Flemish Region, Belgium
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MV
Manon Vancoppenolle
Colleague at Ing BelgiumBrussels Metropolitan Area, Belgium
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MN
Marc Nortier
Colleague at Ing BelgiumBrussels Region, Belgium
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BV
Barbara Van Soest
Colleague at Ing BelgiumBrussels Metropolitan Area, Belgium
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PP
Patrick Polfliet
Colleague at Ing BelgiumBruges Metropolitan Area, Belgium
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AK
Alfphe Kandza Ndoumbele
Colleague at Ing BelgiumKortrijk, Flemish Region, Belgium
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JD
Jean-Pol Dubreucq
Colleague at Ing BelgiumBrussels Metropolitan Area, Belgium
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Jannes Lambrecht
Colleague at Ing BelgiumGhent Metropolitan Area, Belgium
View →
HF
Hanne Feryn
Colleague at Ing BelgiumDiksmuide, Flemish Region, Belgium
View →
LM
Laurence Maurizot
Colleague at Ing BelgiumBrussels Metropolitan Area, Belgium
View →
LP
Ludo Poel
Colleague at Ing BelgiumRotselaar, Flemish Region, Belgium
View →
MV
Manon Vancoppenolle
Colleague at Ing BelgiumBrussels Metropolitan Area, Belgium
View →
MN
Marc Nortier
Colleague at Ing BelgiumBrussels Region, Belgium
View →
BV
Barbara Van Soest
Colleague at Ing BelgiumBrussels Metropolitan Area, Belgium
View →
PP
Patrick Polfliet
Colleague at Ing BelgiumBruges Metropolitan Area, Belgium
View →
AK
Alfphe Kandza Ndoumbele
Colleague at Ing BelgiumKortrijk, Flemish Region, Belgium
View →
JD
Jean-Pol Dubreucq
Colleague at Ing BelgiumBrussels Metropolitan Area, Belgium
View →
5 education records
Geraldine Van Roye education
Master, Germanic Langues And Literature
Certificate, Management Tools
Master, Filologia Inglesa Y Alemana
Master, Germanic Langues And Literature
Nutrithérapie
C.F.N.A. - Centre De Formation En Nutrithérapie & Phytothérapie Appliquées
FAQ
Frequently asked questions about Geraldine Van Roye
Quick answers generated from the profile data available on this page.
What company does Geraldine Van Roye work for?
Geraldine Van Roye works for ING Belgium.
What is Geraldine Van Roye's role at ING Belgium?
Geraldine Van Roye is listed as Product Owner - Customer Journey Expert chez ING Belgium at ING Belgium.
Where is Geraldine Van Roye based?
Geraldine Van Roye is based in Wezembeek-Oppem, Flemish Region, Belgium while working with ING Belgium.
What companies has Geraldine Van Roye worked for?
Geraldine Van Roye has worked for Ing Belgium, Ups Europe, Belgium'S Best, and Belgian Chamber Of Commerce And Awex.
Who are Geraldine Van Roye's colleagues at ING Belgium?
Geraldine Van Roye's colleagues at ING Belgium include Jannes Lambrecht, Hanne Feryn, Laurence Maurizot, Ludo Poel, and Manon Vancoppenolle.
How can I contact Geraldine Van Roye?
You can use AeroLeads to view verified contact signals for Geraldine Van Roye at ING Belgium, including work email, phone, and LinkedIn data when available.
What schools did Geraldine Van Roye attend?
Geraldine Van Roye holds Master, Germanic Langues And Literature from Université Catholique De Louvain.
What skills is Geraldine Van Roye known for?
Geraldine Van Roye is listed with skills including Business Process, Process Improvement, and Business Process Design.
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