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Geraldine H. Guerrero Email & Phone Number
Sr. Growth & Operations @Tools For Humanity | Operations & Strategy Manager| Ex- Uber & Kavak
at
Tools for Humanity
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✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Sr. Growth & Operations @Tools For Humanity | Operations & Strategy Manager| Ex- Uber & Kavak
Location
Mexico City, Mexico, Mexico
Company size
Who is Geraldine H. Guerrero? Overview
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Quick answer
Geraldine H. Guerrero is listed as Sr. Growth & Operations @Tools For Humanity | Operations & Strategy Manager| Ex- Uber & Kavak at Tools for Humanity, a company with 404 employees, based in Mexico City, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Geraldine H. Guerrero.
Geraldine H. Guerrero previously worked as Sr. Growth & Operations at Tools For Humanity and Senior Project CX & Enablement Manager at Nuvocargo. Geraldine H. Guerrero holds Licenciatura En Dirección Internacional De Hoteles, Turismo from Universidad Anáhuac Mexico Norte.
Company email context
Email format at Tools for Humanity
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Tools for Humanity
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Profile bio
About Geraldine H. Guerrero
Ops & Strategy Manager with +7 year experience in high impact projects that involved both start-up and growth organizations in the tech industry. Deep expertise in data analysis, performance indicators and processes design to significantly improve operations and provide efficient resolution. Excel at completing projects accurately, on time, and within budget in multidisciplinary environment.
Listed skills include Leadership, Microsoft Office, Teamwork, Data Analysis, and 9 others.
Current workplace
Geraldine H. Guerrero's current company
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Tools For Humanity
13 roles
Geraldine H. Guerrero work experience
A career timeline built from the work history available for this profile.
Sr. Growth & Operations
Current
Jul 2024 - Present
Senior Project Cx & Enablement Manager
In charge of leading the team servicing operations and customer-facing teams, overseeing the strategy and operational aspects of areas such as Quality Assurance, Learning and Development, Customer Experience, Knowledge Base, among others.
Jun 2023 - Jul 2024
Customer Experience Manager
Responsible for establishing the foundations of customer experience at Nuvo and developing future strategies for our projects. Created measurement frameworks to generate key metrics and performance indicators.
Nov 2022 - Jun 2023
Retail Strategy Manager
In charge of Kavak's retail strategy in Mexico, overseeing areas such as purchasing, sales, staffing, operational efficiency, and deliveries, which were then implemented in global stores. Responsible for developing scalable processes, tools, and streamlining existing operations.
May 2022 - Nov 2022
Hubs Sales Manager
Led sales efforts, projects, and implementations in Mexican stores for global expansion. Managed a team of 4 junior managers and led the nationwide store hub leaders team. Responsible for overseeing all conversion metrics, volume, customer satisfaction, and operational efficiency.
Sep 2021 - May 2022
Hub Onboarding Manager
In charge of all LATAM stores, focusing on the initial stages of the sales and purchasing funnel. Achieved significant improvements in conversion metrics.
Dec 2020 - Sep 2021
Sr. Hub Leader
In charge of the second largest global store, ranking first in purchases and deliveries and second in sales. Led a multidisciplinary team of 40 professionals in operations, procurement, sales, and commercial teams.
Aug 2020 - Dec 2020
Retail Operations Manager
Led the strategic vision and financial performance of several Greenlight Hub locations and responsible for Uber’s in-person support presence by developing projects with national impact, managing KPIs, leading a 75+ employees, executing data analysis and improving processes; this allowed me to achieve targets and design the future of in-person experiences.
May 2019 - Jun 2020
Check In Operations Manager
Managed data analysis for decision making increasing in 2.5x ATV income for 2 years in a row, in charge of a 90+ team in different cities & led the efforts of new platform functionalities and business lines for the ops and cs teams.
Jan 2017 - May 2019
Event Planner
The National Tourism Business Council (CNET) represents 96% of tourism activities in Mexico through 13 national chambers and associations of private institutitons being the source of truth for Mexico tourism statistics and strategies.
Jul 2015 - Dec 2016
Public Relations Intern
Aug 2014 - Feb 2015
Operations Intern
Jan 2013 - Aug 2013
2 education records
Geraldine H. Guerrero education
Licenciatura En Dirección Internacional De Hoteles, Turismo
Universidad Anáhuac Mexico Norte
Bachelor Degree Hotel Management
Le Cordon Bleu College Of Culinary Arts
FAQ
Frequently asked questions about Geraldine H. Guerrero
Quick answers generated from the profile data available on this page.
What company does Geraldine H. Guerrero work for?
Geraldine H. Guerrero works for Tools for Humanity.
What is Geraldine H. Guerrero's role at Tools for Humanity?
Geraldine H. Guerrero is listed as Sr. Growth & Operations @Tools For Humanity | Operations & Strategy Manager| Ex- Uber & Kavak at Tools for Humanity.
Where is Geraldine H. Guerrero based?
Geraldine H. Guerrero is based in Mexico City, Mexico, Mexico while working with Tools for Humanity.
What companies has Geraldine H. Guerrero worked for?
Geraldine H. Guerrero has worked for Tools For Humanity, Nuvocargo, Kavak.Com, Uber, and Boletia.
How can I contact Geraldine H. Guerrero?
You can use AeroLeads to view verified contact signals for Geraldine H. Guerrero at Tools for Humanity, including work email, phone, and LinkedIn data when available.
What schools did Geraldine H. Guerrero attend?
Geraldine H. Guerrero holds Licenciatura En Dirección Internacional De Hoteles, Turismo from Universidad Anáhuac Mexico Norte.
What skills is Geraldine H. Guerrero known for?
Geraldine H. Guerrero is listed with skills including Leadership, Microsoft Office, Teamwork, Data Analysis, Trabajo En Equipo, Project Management, Microsoft Excel, and Stakeholder Management.
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