Préparation de services funèbres traditionnels et personnalisés FormalitésPréparation des corps en vue de leur présentation aux familles (toilettes mortuaires, habillages et mises en bière)Transfert de corps en Suisse et à l’étrangerOrganisation et exécution des convois funèbresAccueil des proches et supervision des cérémonies selon les directives de la famille et de l’officiant Inhumation au cimetièreRestitutions des cendres et accompagnement pour dispersion dans… Show more Préparation de services funèbres traditionnels et personnalisés FormalitésPréparation des corps en vue de leur présentation aux familles (toilettes mortuaires, habillages et mises en bière)Transfert de corps en Suisse et à l’étrangerOrganisation et exécution des convois funèbresAccueil des proches et supervision des cérémonies selon les directives de la famille et de l’officiant Inhumation au cimetièreRestitutions des cendres et accompagnement pour dispersion dans les jardins du souvenir ou mise en place au cimetièreGestion d'entreprise (administratif, finances, marketing, opérations) Show less

Gestion d'un service d’organisation de célébrations funéraireset de gestion administrative:Clients - réalisation de services personnalisésafin de soulager les familles en deuilMarketing - développement de l’activité àtravers différents canauxPrestataires - choix de fournisseurs de qualitéet négociation de prixPrésentation - promotion de la société à traversla presse, des conférences et événements

Supporting the company's fast growth in the processes leading up to the acquisition by IQVIA• Operations - coordination of Pharmaceutical Consulting projects between teams, financial and legal departments and clients• Office management - planning of office expansion and closure, various administration tasks, coordination with suppliers, management of an assistant• Events - organisation of multiple internal and external events in Switzerland and Europe including coordination with the… Show more Supporting the company's fast growth in the processes leading up to the acquisition by IQVIA• Operations - coordination of Pharmaceutical Consulting projects between teams, financial and legal departments and clients• Office management - planning of office expansion and closure, various administration tasks, coordination with suppliers, management of an assistant• Events - organisation of multiple internal and external events in Switzerland and Europe including coordination with the marketing team and partners Show less

Responsible for 250-room hotels operations (housekeeping, reception, kitchen, bar, restaurant) • Business - performance and budgeting • HR - management of 130 employees and 5 managers• Customer relations - implementation of standards, conflict management, VIP monitoring• Events - organisation and coordination

4-star superior hotel with 74 rooms, 4 restaurants, 4 bars, 300 employees• Operations - departments coordination and supervision of their heads, implementation of procedures and follow-up• Customer relations - incident management, VIP care, satisfaction monitoring• Events - organisation of weddings and conferences, coordination of groups

Relocation Company dealing with international firms transferring expatriates to the Lake Geneva area• Collaborators assistance, housing and schooling research, internal documents and databases creation and update, contact with clients and suppliers

5 Star Cruise Company, in charge of the operation of a 17 cabins boat with 20 employees• Operational departments coordination - Issues management, operation efficiency control, compliance with standards verification, teamwork and communication monitoring• Guest relation - VIP care, special requests, incidents management, satisfaction control• Revenue - Up-selling, cross-selling, daily reports control, order list monitoring and approving