Geraldine Macci Email & Phone Number

As part of the IT Applications team in the AHM arm of the Medibank business, I work to support the administration and delivery of health insurance products from sales through to claims. This includes requirements definition, working with multiple stakeholders to find the right path forward, and then progressing those to achieve outcomes with vendors and government.

Project manager for the RegTech maintenance program. Project managing multiple small-scale projects per year for each of 16 customers as well as the maintenance program as a whole. Scope, schedule, planning, resourcing, program development, and collaboration to align with key stakeholders.

Acting project manager for business as usual maintenance releasesDetermining the scope and content of maintenance releases with customers, managing product upgrades for customer implementations, negotiating priorities with the product team, managing consultants (analysts) and software engineers to deliver each release. 16 implementations with a release every 6 months.

Role title change, role description as per Senior Systems Analyst.

Systems and business analyst supporting regulated industries across Australia and New Zealand. In addition to regular analyst duties I am a facilitator of community of practice (developing best practices within Objective), and am involved in designing and running induction and training programs for new analysts/consultants in the RegTech space.

Wollongong, New South Wales, Australia

My role involves working with various teams to clearly articulate the use cases and the benefits to our users of our products. I ensure product priorities are aligned with our product vision and road map. In order to do this I develop product requirements and documentation and guide the design of the user interface. I act in the Product Owner role when required. I collaborate with external stakeholders, including existing users and sales prospects to provide guidance on current product… Show more My role involves working with various teams to clearly articulate the use cases and the benefits to our users of our products. I ensure product priorities are aligned with our product vision and road map. In order to do this I develop product requirements and documentation and guide the design of the user interface. I act in the Product Owner role when required. I collaborate with external stakeholders, including existing users and sales prospects to provide guidance on current product capabilities, obtain feedback on product direction, and recommend process improvement. I also conduct training on our systems and work with our customers to improve the integration of our products into their business processes. I conduct research and analysis into interaction design, technology trends, and analytics needs as they apply to our customers and product direction. I lead stakeholder sessions to develop innovative solutions, and ensure that they are documented and well understood. This includes designing GUI wire frames and creating UI/UX designs in concert with a multi-disciplinary team.I also work in partnership with industry and research participants on the design and delivery of projects from grants. Show less

Wollongong, Australia

Note: Itree was acquired by Objective in July 2020.My role involves working with various teams to clearly articulate the use cases and the benefits to our users of our products. I ensure product priorities are aligned with our product vision and road map. In order to do this I develop product requirements and documentation and guide the design of the user interface. I act in the Product Owner role when required. I collaborate with external stakeholders, including existing users and… Show more Note: Itree was acquired by Objective in July 2020.My role involves working with various teams to clearly articulate the use cases and the benefits to our users of our products. I ensure product priorities are aligned with our product vision and road map. In order to do this I develop product requirements and documentation and guide the design of the user interface. I act in the Product Owner role when required. I collaborate with external stakeholders, including existing users and sales prospects to provide guidance on current product capabilities, obtain feedback on product direction, and recommend process improvement. I also conduct training on our systems and work with our customers to improve the integration of our products into their business processes. I conduct research and analysis into interaction design, technology trends, and analytics needs as they apply to our customers and product direction. I lead stakeholder sessions to develop innovative solutions, and ensure that they are documented and well understood. This includes designing GUI wire frames and creating UI/UX designs in concert with a multi-disciplinary team.I also work in partnership with industry and research participants on the design and delivery of projects from grants. Show less

Sydney, Australia

As a Senior Business Analyst in the Workforce Analytics team, I worked directly with the Head of Health, Safety, and Wellbeing and his team. My role involved the design and delivery of tableau reports and dashboards, and the delivery of regular reports for the CBA Board on all aspects of Health, Safety, and Wellbeing. In my time at CBA I redesigned multiple dashboards which were being used to present key data to executives, and worked with external contractors and a variety of internal teams on… Show more As a Senior Business Analyst in the Workforce Analytics team, I worked directly with the Head of Health, Safety, and Wellbeing and his team. My role involved the design and delivery of tableau reports and dashboards, and the delivery of regular reports for the CBA Board on all aspects of Health, Safety, and Wellbeing. In my time at CBA I redesigned multiple dashboards which were being used to present key data to executives, and worked with external contractors and a variety of internal teams on the creation of new dashboards and reports. Show less

Wollongong, Australia

In early 2016 I joined Campbell Page as a business intelligence and reporting analyst/programmer. Since commencing this role I have developed a new database and web application management system for one business unit (resulting in an estimated saving of $60000 in the first 6 months), developed a new WHS system, managed regular reporting systems on government data including reports for the CEO, CFO and general managers, and overhauled the entire BI and reporting framework within the… Show more In early 2016 I joined Campbell Page as a business intelligence and reporting analyst/programmer. Since commencing this role I have developed a new database and web application management system for one business unit (resulting in an estimated saving of $60000 in the first 6 months), developed a new WHS system, managed regular reporting systems on government data including reports for the CEO, CFO and general managers, and overhauled the entire BI and reporting framework within the organisation. I run training sessions for supervisors and regional managers in systems I have developed. I have also been asked to provide advice on forward strategy, technical support and direction, and met regularly with the CFO, CTO and IT brains trust to determine the key issues facing the business. Primarily I work in the Microsoft technical space with SQL Server, Power BI, and MVC frameworks when coding, but also have experience in Tableau reports, QlikSense, and other systems. Show less

Wollongong, Australia

In this position, I undertook a variety of roles not covered by my title. Primarily I engaged in application and report support and development, with the occasional secondment to clients and other teams, as well as project work. Day to day, my role frequently involved troubleshooting applications, writing and redeveloping reports, vendor management, writing code in one of many languages, web development, data processing, data integrity remediation, database development, training colleagues,… Show more In this position, I undertook a variety of roles not covered by my title. Primarily I engaged in application and report support and development, with the occasional secondment to clients and other teams, as well as project work. Day to day, my role frequently involved troubleshooting applications, writing and redeveloping reports, vendor management, writing code in one of many languages, web development, data processing, data integrity remediation, database development, training colleagues, writing technical documentation, attending process meetings, managing deployment of code changes, developing requirements, creating solutions to problems identified by customers, as well as proactive suggestions of ways to improve the functionality, efficiency, user friendliness, and security of their applications systems. Show less

Shellharbour

Throughout my university degree I worked as a waitress at the local Hog's Breath Cafe. By the end of my employment (left to commence subsequent role in IT) I was one of the most senior staff, and was relied upon to train and manage other staff.In addition to the obvious skills of waiting tables, making cocktails, and making coffees, I developed skills in expectation management, customer service, and logistics, as well as becoming adept at juggling multiple high priority tasks for demanding… Show more Throughout my university degree I worked as a waitress at the local Hog's Breath Cafe. By the end of my employment (left to commence subsequent role in IT) I was one of the most senior staff, and was relied upon to train and manage other staff.In addition to the obvious skills of waiting tables, making cocktails, and making coffees, I developed skills in expectation management, customer service, and logistics, as well as becoming adept at juggling multiple high priority tasks for demanding customers - ideal preparation for after hours emergency support. Show less

Bachelor Of Computer Science, Computer Science

Activities and Societies: Golden Key International Honor Society I completed a degree in Computer Science (with a minor in Italian).

Bachelor Of Arts (Ba)(Hons), Archaeology And Paleoanthropology, Distinction Average

Activities and Societies: Archaeology Society Honours thesis on megafauna extinction

Bachelor Of Science (Bs), Mathematics, Distinction Average

Short Course, Big Data