Gerald Fernandes Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Liaise with Front Office Credit Management regarding Syndicated and BiLateral Corporate loans booked through TDBNA
• Use LoanIQ to build new deals, amend deals, and investigate any potential issues
• Manage inbox workflow as a team

Toronto, Ontario, Canada

• Review authorized credits for our corporate clients to ensure accuracy in the requested changes
• Meet the SLA for our internal partners and corporate clients by assisting with their inquiries in a timely manner
• Assist internal partners with technical issues relating to CAIRO
• Learn roles within our CLO family to provide assistance when needed
• Create training modules and literature for the role
• Handle Non-Negotiable documentation for all bi-lateral and syndicated corporate deals

Yonge And St Clair

As a CSO, I provide support and am accountable for delivering superior customer service, support profitable business growth, and achieve The Quest. I actively contribute to sales results by identifying potential sales opportunities when interacting with customers and performing internal duties. I assist in building new relationships and deepening existing.

Toronto, Canada Area

• Train new staff members on daily functions
• Assist in completing time-sensitive projects with strict deadlines
• Co-lead a team of seven Operations Officers and ensure that their daily tasks are completed accurately in accordance with strict timelines
• Handle all incoming requests and inquiries from our retail branches and overseas corresponding banks
• Generate data analytics and create daily and monthly reports for statistical verification on all our accounts
• Consistently updating department policies and processes to improve efficiency and workflow

• As the location supervisor with four staff members and two leaders in training, my responsibilities included:
• Training camp leaders to ensure proper skills and development which allows for effective program planning, higher attendance rates and an increase in budget
• Administrative duties such as program planning, performance appraisals and completion of payroll timesheets and accident/incident reports
• Ensuring camp was operating within budget every week by allocating funds for entertainment, food, travel expenses, and miscellaneous items
• Ensuring the safety of campers, staff, and visitors at all times, and planning off-location trips to landmarks such as the CN Tower and Centre Island, which required attention to detail and time management
• My background in psychology and emergency first aid allowed me to handle special needs challenges in an efficient manner

Certification Of Human Resources Management, Human Resources

B.A, Psychology