Gerald Jones, Mscis Email & Phone Number

Redford Charter Township, Mi, Us

United States

• Analyzed data from a variety of database sources and formats for research, systems, and report design. • Assisted stakeholders in understanding generated reports, outputs, and operational interfaces, and counseled them on their use, and in finding ways to be used to improve their functionality.• Drives fact-based decision making, using data, at all levels within the organization.• Presented results of analyses concisely and effectively to ensure adoption.• Produced summarization reports, outputs and findings to stakeholders.• Provided supporting information to substantiate research findings.• Responsible for Data Management best practices, quality standards and advanced Data Management activities.

United States

Product Strategy and Vision: Developed a clear and compelling vision for the IT product, aligning it with the company's overall strategy and objectives.Customer Analysis: Gathered customer feedback to understand user needs, pain points, and preferences. Used this information to drive product improvements and enhancements.Product Roadmap: Created and maintained a detailed product roadmap that outlined the planned features and enhancements for the product over time.Requirements Gathering: Collaborated with stakeholders, including customers, developers, designers, and business analysts, to gather and prioritize product requirements.Project Management: Oversaw the product development from ideation to launch, ensuring that the product was delivered on time, within budget, and meeting quality standards.Cross-Functional Collaboration: Worked closely with various teams, such as global diagnostics, technicians, and customer support, to coordinate efforts and ensure successful product delivery.Product Development and Release: Managed the product development process, including defining product specifications, coordinating testing, and coordinating product releases.Performance Monitoring: Analyzed key performance metrics, user feedback, and market trends to evaluate the success of the product and identify areas for improvement.Risk Management: Identified potential risks and challenges that could impact the product's success and developed strategies to mitigate them.Customer Support: Worked with customer support teams to address customer issues, gather feedback, and identify areas for product improvement.Continuous Improvement: Championed a culture of continuous improvement, promoted innovation, and stayed up-to-date with emerging technologies and trends.

United States

Product Strategy and Vision: Developed a clear and compelling vision for the IT product, aligning it with the company's overall strategy and objectives.Customer Analysis: Gathered customer feedback to understand user needs, pain points, and preferences. Used this information to drive product improvements and enhancements.Product Roadmap: Created and maintained a detailed product roadmap that outlined the planned features and enhancements for the product over time.Requirements Gathering: Collaborated with stakeholders, including customers, developers, designers, and business analysts, to gather and prioritize product requirements.Project Management: Oversaw the product development from ideation to launch, ensuring that the product was delivered on time, within budget, and meeting quality standards.Cross-Functional Collaboration: Worked closely with various teams, such as global diagnostics, technicians, and customer support, to coordinate efforts and ensure successful product delivery.Product Development and Release: Managed the product development process, including defining product specifications, coordinating testing, and coordinating product releases.Performance Monitoring: Analyzed key performance metrics, user feedback, and market trends to evaluate the success of the product and identify areas for improvement.Risk Management: Identified potential risks and challenges that could impact the product's success and developed strategies to mitigate them.Customer Support: Worked with customer support teams to address customer issues, gather feedback, and identify areas for product improvement.Continuous Improvement: Championed a culture of continuous improvement, promoted innovation, and stayed up-to-date with emerging technologies and trends.

United States

Training Content Development: Developed and curated training materials, including e-learning modules, presentations, and other resources, to support learning and development initiatives.Learning Needs Analysis: Conducted thorough needs assessments to identify skill gaps and learning requirements within the organization or specific teams.Learning Program Management: Planned, coordinated, and managed learning programs and initiatives, ensuring they aligned with organizational goals and priorities.Training Delivery: Delivered engaging and effective training sessions to employees, utilizing various methods such as classroom training, webinars, workshops, and virtual training platforms.Learning Evaluation: Monitored and evaluated the effectiveness of training programs through assessments, surveys, and feedback to measure their impact and made necessary improvements.Learning Culture Promotion: Fostered a culture of continuous learning and development within the organization by promoting the value of learning and encouraging employees to take advantage of available resources.Collaboration and Communication: Worked closely with cross-functional teams, subject matter experts, and stakeholders to ensure seamless coordination and communication throughout the learning and deployment process.Data Analysis and Reporting: Gathered and analyzed data related to training effectiveness, adoption rates, and user feedback, providing regular reports to management for decision-making and improvement purposes.Professional Development: Continuously enhanced personal knowledge and skills in learning and development methodologies, deployment strategies, and emerging technologies.

United States

Product Strategy and Vision: Developed a clear and compelling vision for the IT product, aligning it with the company's overall strategy and objectives.Customer Analysis: Gathered customer feedback to understand user needs, pain points, and preferences. Used this information to drive product improvements and enhancements.Product Roadmap: Created and maintained a detailed product roadmap that outlined the planned features and enhancements for the product over time.Requirements Gathering: Collaborated with stakeholders, including customers, developers, designers, and business analysts, to gather and prioritize product requirements.Project Management: Oversaw the product development from ideation to launch, ensuring that the product was delivered on time, within budget, and meeting quality standards.Cross-Functional Collaboration: Worked closely with various teams, such as global diagnostics, technicians, and customer support, to coordinate efforts and ensure successful product delivery.Product Development and Release: Managed the product development process, including defining product specifications, coordinating testing, and coordinating product releases.Performance Monitoring: Analyzed key performance metrics, user feedback, and market trends to evaluate the success of the product and identify areas for improvement.Risk Management: Identified potential risks and challenges that could impact the product's success and developed strategies to mitigate them.Customer Support: Worked with customer support teams to address customer issues, gather feedback, and identify areas for product improvement.Continuous Improvement: Championed a culture of continuous improvement, promoted innovation, and stayed up-to-date with emerging technologies and trends.

United States

United States

Test Strategy Development: Developed and implemented the overall testing strategy for software projects or products, in coordination with project managers and stakeholders.Test Execution: Oversaw the execution of test cases to ensure that software products met quality standards and requirements.Team Management: Managed a team of quality control testers, assigned tasks, provided guidance, and ensured timely delivery of testing milestones.Test Reporting: Prepared and presented comprehensive test reports to stakeholders, including test progress, results, and quality metrics.Collaboration: Collaborated with cross-functional teams, including developers, product managers, and business analysts, to ensure a smooth testing process and effective communication.Continuous Improvement: Identified opportunities to improve testing processes, methodologies, and tools to enhance the overall quality of the testing practice.Training and Mentoring: Provided training and mentoring to junior testers to enhance their skills and knowledge in quality control and testing.Risk Management: Assessed and mitigated testing-related risks to ensure the successful delivery of high-quality software.Test Environment Management: Coordinated with the IT and development teams to set up and maintain test environments as needed.

United States

United States

I designed and developed test cases based on the software requirements and specifications, ensuring comprehensive test coverage by covering various scenarios and use cases.I executed the test cases in different testing environments, such as development, staging, and production environments. During the execution, I interacted with the software to identify defects and verified that the software functioned as expected.When encountering issues or bugs during testing, I diligently documented them in a defect tracking system, providing clear and detailed descriptions, including steps to reproduce the issues. This allowed developers to understand and address the problems effectively.I also, conducted regression testing whenever changes or updates were made to the software, ensuring that new changes did not introduce new defects or impact existing functionality.In addition, I verified that the software worked as intended on various platforms, operating systems, and browsers through compatibility testing.I maintained clear and comprehensive test documentation, including test plans, test cases, test data, and test results.

United States

United States

United States

United States

Programmed application enhancements based on application change requests.

United States

United States

Teaching and course development: Plan and deliver lectures, seminars, and workshops for undergraduate or graduate-level courses. Develop course materials, syllabi, and assessments to ensure effective learning outcomes.Student support and mentoring: Provide academic guidance and support to students, including answering questions, offering feedback on assignments, and assisting with academic and career-related concerns.Grading and assessment: Evaluate students' performance and provide timely feedback on their assignments, exams, and projects.Office hours and availability: Schedule and hold regular office hours to meet with students, address their queries, and offer additional assistance as needed.Collaborate with faculty and staff: Work with other professors and academic staff to promote a collaborative and productive learning environment. Participate in departmental meetings and initiatives.Stay current with developments in the field: Keep abreast of the latest research, trends, and advancements in your subject area and incorporate relevant updates into your teaching and scholarship.Professional development: Pursue opportunities for personal and professional growth, such as attending workshops.Adhere to academic policies and standards: Ensure compliance with the university's academic integrity policies, grading guidelines, and ethical standards.Foster a positive learning environment: Create an inclusive and respectful classroom atmosphere that encourages students to express their ideas and fosters critical thinking and intellectual curiosity.Support the department's goals: Work towards achieving the department's strategic objectives, such as enhancing the reputation of the program, increasing student retention, and promoting research excellence.Maintain professionalism and ethical conduct: Demonstrate professional conduct, integrity, and ethical behavior in all aspects of your role as an Assistant Adjunct Professor.

Master Of Science - Ms, Computer Technology/Computer Systems Technology

Bachelor Of Arts - Ba, Communication And Media Studies

Business Administration, Management And Operations

Activities and Societies: Manager Men's Basketball Team