Gerald Kean Email and Phone Number
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• Strategic thinker with proven ability to work across business and technology management with a consistent track record of delivering value to the firm to support growth and financial objectives.• Resourceful and flexible leader with excellent problem solving and organizational skills. Accomplished in guiding cross-functional teams in the design, implementation, and integration of global solutions to meet business demands.• Process-oriented, with the ability to create and streamline operations, resulting in significant cost savings, improved efficiency, and enhanced customer satisfaction. Proven ability to understand business challenges, articulate a vision, evaluate risks, and strategize profitable execution.Business Process Engineering ~ Global Team Development, Training & LeadershipStrategic Business Planning ~ C-Level Collaboration ~ Process Improvement ~ Program ManagementGlobal Deployments ~ Salesforce.com ~ Workday~ Information Management ~ Business Intelligence
Salesforce
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Director, Services Leader - Public SectorSalesforce Jul 2018 - PresentSan Francisco, California, Us -
Director Of Information SystemsEze Software Group Mar 2014 - Apr 2018Windsor, Connecticut, UsAs Director of Information Systems, I was responsible for the overall strategic direction of internal business applications throughout Eze Software . This included defining related architecture, strategies and processes across the organization, while working closely with all Eze Software teams to gain a deep understanding of each team’s key application needs and related workflows.I partnered with executive management and functional leads in Service, Sales, Marketing, Finance, HR, and G&A to define, refine, and execute on the strategic vision for the company’s information systems and ensure they were aligned with business objectives to grow revenue, deliver the highest client service levels and drive operating efficiencies; executing and delivering against quality and budget targets and schedule deadlines.In this role, I managed 3 cross-functional teams responsible for the full life-cycle of systems and information management, including relationships with vendors and implementation partners. We worked collaboratively with teams across the organization to synthesize internal business requirements into cutting edge solutions, while retaining responsibility to define, document and train users on critical internal information systems and related business processes.Key Projects:Implemented Workday & Cornerstone - Core HCM, US Payroll, Benefits, Recruiting, Onboarding, Time Tracking, Absence Mgt, Advanced Comp, PerformanceImplemented Salesforce.com (SFDC) - Service Cloud, Service Console, Communities, Chatter, Knowledge, Pardot, Wave, Lightning, CPQ, Engage, Wave / Einstein Analytics, Cloud Coach, Xactly -
Executive DirectorJpmorgan Asset Management Apr 2002 - Feb 2014New York, Ny, UsI was the Global Head of CRM and MIS / Business Intelligence, supporting the Institutional and Retirement businesses within JPMorgan Asset Management. My teams were primarily located in New York, London and Mumbai and were responsible supporting the full life-cycle of client engagement. We covered everything from day to day support and training for 1,300 global users to managing large, cross-business projects. The MIS / BI Team provided reporting and analysis to support the decision-making of senior management.I was also the Head of Client & Consultant Reporting, providing product & account performance info internally (Marketing, Sales, Service, Product Teams) and externally (Clients, Consultants, Custodians, Prospective Clients). I managed 30 analysts in Mumbai, India that support to our Global Institutional Sales Teams as well as provided data through various processes: automated, standard reports; manual, custom reports; database population (both internal & external); ad hoc requests. -
ConsultantAccenture 1999 - 2001Dublin 2, IeI worked for 2 years as a consultant at Accenture with client line management to develop business requirements for delivery of business solutions to process-related problems. Solutions included process redesign and implementation of technology-based solutions (e.g. databases), to reduced process cycle-time and complexity, as well as increased usefulness and validity of results. -
It ManagerSilverstream Software Jun 1997 - Jul 1999UsI helped manage the IT department including hardware and software installation and support as well as supporting the Sales and Service Departments.
Gerald Kean Skills
Gerald Kean Education Details
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Rpi Lally School Of ManagementManagement Information Systems -
Rensselaer Polytechnic InstituteManagement Information Systems -
Governor Dummer Academy (Gda) -
The Governor'S Academy
Frequently Asked Questions about Gerald Kean
What company does Gerald Kean work for?
Gerald Kean works for Salesforce
What is Gerald Kean's role at the current company?
Gerald Kean's current role is Director, Services Leader at Salesforce.
What is Gerald Kean's email address?
Gerald Kean's email address is ge****@****gan.com
What is Gerald Kean's direct phone number?
Gerald Kean's direct phone number is +161731*****
What schools did Gerald Kean attend?
Gerald Kean attended Rpi Lally School Of Management, Rensselaer Polytechnic Institute, Governor Dummer Academy (Gda), The Governor's Academy.
What skills is Gerald Kean known for?
Gerald Kean has skills like Crm, Management, Business Intelligence, Business Process Improvement, Project Management, Salesforce.com, Agile Methodologies, Process Improvement, Business Analysis, Sharepoint, Vendor Management, Customer Relationship Management.
Who are Gerald Kean's colleagues?
Gerald Kean's colleagues are Bob Hartung, Jay Hedges, Hongkyu Lee, 홍대영, Fh Cv, Sandipto Dutta, Sarah Corkery.
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