Gerald Rimando Email & Phone Number

Osborne Park, Western Australia, Australia

Australia

Government Employee Superannuation Board (GESB)

Perth, Western Australia, Australia

AustralianSuperFirst point of contact for customers (members, retirees, employer, financial planners and ‘member direct’ investors) being a subject matter expert fielding a range of superannuation enquiries. -Currently undergoing a management development program in progress for the Team Coach role.-Communicating to customers verbally and electronically about their superannuation enquiries and how to assist on their matters.-Investigating and taking ownership of complex member queries.-Achievement of all Key Performance Indicators (KPIs) that has been set by the business.-Adhering to and understanding superannuation legislation, government compliance, data security and privacy.-Assisting and handling employer enquiries for superannuation contributions and assisting with -QuickSuper Clearinghouse queries, contribution files and upload of files.-Working independently answering customer enquiries and co-operating with other team members to reach a desirable outcome.-Postal and encryption services for the contact centre.-Data Entry and processing of legal documents adhering to business rules and legislation (Binding death nominations, Third Party Authorities, Change of names).

Perth, Western Australia, Australia

Bar attendant, server, and floor staff.- Providing exceptional customer service behind the bar area and restaurant floor.- Operating Point of Sales (PoS) system and accurate money handling.- Adhering to current legislation, following necessary precautions and protocol during service of alcohol to patrons.- Extensive alcoholic beverage knowledge (beer, wine and spirits).- Daily preparation of both restaurant and bar for service.- Cleaning duties.

Albany, Western Australia, Australia

Customer service assistant, and stock control & administration assistant.- Communicating to customers face-to-face and incoming phone calls.- Operating Point of Sales (PoS) system.- Assistance with installation, monitoring and maintenance of visual merchandise displays in accordance with work occupational health and safety standards.- Management of stonk control and inventory management, including implementing stock loss prevention practices.- Extensive knowledge of product sales, locations, and pricing.- Pick, pack, and dispatch client orders using (Click & Collect).