Geran Pauley work email
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Geran Pauley personal email
As a Software Support Engineer at Epiq, I leveraged my data analysis and troubleshooting skills to investigate and resolve errors within the claims application. I have over four years of experience in this role, and I have earned multiple Coursera certifications in data processing, exploration, and analysis.I enjoy working with large data sets and creating reports for the development team and the active users. My passion for technology and helping people drives me to collaborate with multiple departments and create documentation for support processes. My goal is to bridge the gaps between technical functionality and user-centric design.
Northwest Lab Repair
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Small Business OwnerNorthwest Lab Repair Jan 2024 - PresentBeaverton, Oregon, United States
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Software Support EngineerEpiq Aug 2019 - Aug 2023Portland, Oregon AreaInvestigated large data sets to determine root cause of errors within claims application and created reports for the development team.• Generated reports for active users within the claims application.• Supported restricted cases, including multiple HIPAA instances.• Created documentation for support processes that lacked written troubleshooting procedures. • Updated stored procedures in the SQL database to resolve errors and improve efficiency.• Collaborated with multiple departments to investigate and resolve technical issues. -
Customer Support Specialist - Technical Support ChatAt&T Aug 2014 - Jul 2017Bothell, WashingtonSpeaking directly with multiple customer's in resolving their billing, and technical issues. Troubleshooting involved multiple types of devices including iPhones, Android Devices, Tablets, iPads, personal WiFi hotspot devices and, signal boosters that connected with the customer's home router. -
Night CrewSafeway Oct 2012 - Jul 2014Kirkland, Washington
Geran Pauley Skills
Geran Pauley Education Details
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Python, C#/.Net, Mean
Frequently Asked Questions about Geran Pauley
What company does Geran Pauley work for?
Geran Pauley works for Northwest Lab Repair
What is Geran Pauley's role at the current company?
Geran Pauley's current role is Small Business Owner | Data Analyst | Software Engineer.
What is Geran Pauley's email address?
Geran Pauley's email address is ge****@****att.com
What schools did Geran Pauley attend?
Geran Pauley attended Coding Dojo.
What skills is Geran Pauley known for?
Geran Pauley has skills like Grocery, Inventory Management, Food, Inventory Control, Cashiering, Retail, Merchandising, Customer Service, Cash Register, Time Management, Loss Prevention, P&l.
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