Led cybersecurity, software development, risk management, compliance, and business development.• Developed and led a cybersecurity initiative that improved security posture by 50%, ensured compliance, and provided a solid foundation for businessoperations.• Reduced application development cost by 40% by implementing a business-to-consumer (B2C) and business-to-business (B2B) supply chain e-commerce solution using Software-as-a-Service (SaaS).• Effectively managing… Show more Led cybersecurity, software development, risk management, compliance, and business development.• Developed and led a cybersecurity initiative that improved security posture by 50%, ensured compliance, and provided a solid foundation for businessoperations.• Reduced application development cost by 40% by implementing a business-to-consumer (B2C) and business-to-business (B2B) supply chain e-commerce solution using Software-as-a-Service (SaaS).• Effectively managing cyber risk enabled the business to achieve 30% growth and profitability within two years.• Leveraged strategic market research and data analytics to Generate a 15% increase in sales. Show less

Led a 300+ FTE organization across the Americas, EMEA, and APAC, managing fraud, cyber, and technology risk, overseeing a multi-million dollar budget and a team of 12 direct reports.• Utilized NIST and COBIT frameworks to reduce the cost of information security risk by 10%, demonstrating a professional and industry-standard approach.• Achieved an 80% improvement in fraud risk through business process optimization, artificial intelligence (AI), machine learning (ML), and data… Show more Led a 300+ FTE organization across the Americas, EMEA, and APAC, managing fraud, cyber, and technology risk, overseeing a multi-million dollar budget and a team of 12 direct reports.• Utilized NIST and COBIT frameworks to reduce the cost of information security risk by 10%, demonstrating a professional and industry-standard approach.• Achieved an 80% improvement in fraud risk through business process optimization, artificial intelligence (AI), machine learning (ML), and data analytics.• Successfully delivered European Union (EU) applications compliant with the General Data Protection Regulation (GDPR).• Collaborated with regional regulators and achieved compliance by building governance, security strategies, privacy policies, and controls.• Reduced the cost of fraud risk by 5% for Fortune 500 clients by commercializing fraud risk management-as-a-service and managed relationships with their C-level executives. Show less

Led IT management, IT strategy, Software Development, and DevOps to support multiple Claims business units. Oversaw a multi-million dollar budget and a team of 8 direct reports.• Built secure applications that processed billions of claims payments annually across the Americas, EMEA, and APAC.• Achieved greater than 99.5% uptime by modernizing legacy applications.• Reduced expenses by 25%, accelerated delivery time by 20%, and increased innovation by 30% through supply chain… Show more Led IT management, IT strategy, Software Development, and DevOps to support multiple Claims business units. Oversaw a multi-million dollar budget and a team of 8 direct reports.• Built secure applications that processed billions of claims payments annually across the Americas, EMEA, and APAC.• Achieved greater than 99.5% uptime by modernizing legacy applications.• Reduced expenses by 25%, accelerated delivery time by 20%, and increased innovation by 30% through supply chain risk management (SCRM) and service level agreements (SLA) with third-party vendors.• Collaborated with business leaders to implement and test business continuity plan (BCP) and disaster recovery plan (DRP).• Reduced the cost by 40% and improved speed to market (STM) by 50% through evaluating and selecting multiple Commercial-Off-the-Shelf (COTS) products. Show less

IT Management of DevOps, managed a multi-million dollar budget and a team of 6 direct reports.Delivered web-based applications for claims, re-insurance, and underwriting following Waterfall and Agile (SCRUM and Kanban) methodologies of Software Development Life Cycle (SDLC).Under my leadership, we successfully improved the Capability Maturity Model (CMM) from Level 2 to Level 4, a testament to my strong strategic planning skills and ability to lead complex… Show more IT Management of DevOps, managed a multi-million dollar budget and a team of 6 direct reports.Delivered web-based applications for claims, re-insurance, and underwriting following Waterfall and Agile (SCRUM and Kanban) methodologies of Software Development Life Cycle (SDLC).Under my leadership, we successfully improved the Capability Maturity Model (CMM) from Level 2 to Level 4, a testament to my strong strategic planning skills and ability to lead complex initiatives.Developed IT strategy, built and maintained claims applications, and automated business processes using the PEGA platform, which improved efficiency by 25%.As part of my role, I managed a diverse team of FTEs and on-site and off-shore third-party support teams. This coordination resulted in a high uptime of 99.9%, ensuring the smooth operation of our systems.One of the key achievements under my leadership was the successful transition from a mainframe application for re-insurance calculation to a web-based application and APIs. This transition significantly reduced the nightly batch processing time by 50% and the error rate by 70%, showcasing my strong problem-solving skills and adaptability.Managed application development using various technologies and tools, including Java, SQL, RDBMS, stored procedures, LDAP, HTML, XML, Linux, and JavaScript. Utilized Microsoft 365, including Excel, Word, Projects, and PowerPoint, to ensure efficient and effective management. Show less