Gerard Lovell Email & Phone Number

BMS) Project Manager of the Hosting Team for the Transition and Transformation phase of the BMS account. Supported Data Center migration activities of physical and virtual server moves from BMS Data Center; Managed decommissioning activities using Remedy tool and disposal of over 1000 servers, resulting in a 30% power and space cost reduction. Coordinated disposal of servers in multiple domestic and international BMS locations. Collaborated with on-site HP engineers, internal HP support… Show more BMS) Project Manager of the Hosting Team for the Transition and Transformation phase of the BMS account. Supported Data Center migration activities of physical and virtual server moves from BMS Data Center; Managed decommissioning activities using Remedy tool and disposal of over 1000 servers, resulting in a 30% power and space cost reduction. Coordinated disposal of servers in multiple domestic and international BMS locations. Collaborated with on-site HP engineers, internal HP support, and external vendors to facilitate pick-up and disposal.Developed and managed the inventory control process for servers available for reuse and optimized cost control for ordering new servers.Implemented BMS global asset disposal process; documented and trained users on process. Assisted in transition activities of 800+ server moves from BMS Data Center to HP Data Center. Show less

Supported testing of client application, and Level 2 Help Desk functionality of SGS off-lease car inspection process.Conducted testing of client application used for inspectors to perform car inspections on off-lease vehicles. Functional testing included: writing comprehensive test plans, creating test data, creating and conducting testing plans, analyzing test results and notifying client of issues, tracking and logging defects, and performing Database lookup using SQL statements… Show more Supported testing of client application, and Level 2 Help Desk functionality of SGS off-lease car inspection process.Conducted testing of client application used for inspectors to perform car inspections on off-lease vehicles. Functional testing included: writing comprehensive test plans, creating test data, creating and conducting testing plans, analyzing test results and notifying client of issues, tracking and logging defects, and performing Database lookup using SQL statements. Volume testing included: helping to devise the plan to effectively conduct volume test, loading large quantities of data into the client application, performing volume testing, and analyzing results.Performed Technical Lead role as Level 2 Help Desk support for client users. Created and executed SQL queries, using MS Access. GERARD LOVELL Show less

Managed a PMO that delivered global support for software products and client-server systems through Web site creation and scheduled updates by account Project Managers for multiple clients.Participated in the design and creation of client Web sites. Managed the defect control process for timely identification and correction of defects.Facilitated internal weekly meetings with Project Managers for all client updates. Implemented external client meetings and review… Show more Managed a PMO that delivered global support for software products and client-server systems through Web site creation and scheduled updates by account Project Managers for multiple clients.Participated in the design and creation of client Web sites. Managed the defect control process for timely identification and correction of defects.Facilitated internal weekly meetings with Project Managers for all client updates. Implemented external client meetings and review sessions, which helped to increase dashboard client satisfaction ratings from initial status of unsatisfactory to exceed expectations. Show less

Managed a technical staff of 25-30 programmers/business analysts on an AT&T Calling Card account. Managed people recognition, team building, career guidance and development, coaching, conflict resolution, performance management, and workforce planning scheduling. Managed salary and bonus planning and recognition, monthly outlook planning.Collaborated with EDS Project Managers to help ensure day-to-day activities were conducted in a productive, professional manner… Show more Managed a technical staff of 25-30 programmers/business analysts on an AT&T Calling Card account. Managed people recognition, team building, career guidance and development, coaching, conflict resolution, performance management, and workforce planning scheduling. Managed salary and bonus planning and recognition, monthly outlook planning.Collaborated with EDS Project Managers to help ensure day-to-day activities were conducted in a productive, professional manner. This included working on client issues/concerns, assigning work responsibilities to team members, and managing client financial billing planning. Show less

Supported EDS Due Diligence team during start up phase for transition of PSE&G Data Center to EDS Data Center.Analyzed and updated PSE&G Disaster Recovery (DR) Plan that was currently in place with current procedures. Coordinated implementation of new projects to the DR Plan. Led a disaster recovery testing exercise. Gathered documentation for SAP Basis/Midrange system and conducted interviews with PSE&G employees to acquire information for input to scope of the… Show more Supported EDS Due Diligence team during start up phase for transition of PSE&G Data Center to EDS Data Center.Analyzed and updated PSE&G Disaster Recovery (DR) Plan that was currently in place with current procedures. Coordinated implementation of new projects to the DR Plan. Led a disaster recovery testing exercise. Gathered documentation for SAP Basis/Midrange system and conducted interviews with PSE&G employees to acquire information for input to scope of the contract between EDS and PSE&G. Show less

Technical Lead for 9 developers and front line customer interface supporting AT&T web based project.Strengthened client satisfaction ratings from unsatisfactory to exceed expectations. Conducted regular client meetings, created and negotiated release schedules, and maintained a positive, strong client relationship.Motivated team members to perform above expectations. Created timelines and distributed workload to members. Resolved conflicts and conducted one on ones and… Show more Technical Lead for 9 developers and front line customer interface supporting AT&T web based project.Strengthened client satisfaction ratings from unsatisfactory to exceed expectations. Conducted regular client meetings, created and negotiated release schedules, and maintained a positive, strong client relationship.Motivated team members to perform above expectations. Created timelines and distributed workload to members. Resolved conflicts and conducted one on ones and performance reviews. Show less

Held various technical and team lead roles across multiple assignments supporting AT&T and MCI WorldCom. Additional details regarding these positions and assignments are available upon request.