Management of key regulatory projects across AIB Group• Development, test and deployment of new ‘Expected Credit Loss’ risk models for AIB Group to comply with the IFRS9 international banking standard for reporting ECL.• Development and delivery of new Credit Policy reporting capability across the bank to comply with European Central Bank regulatory requirements.

Management of a portfolio of infrastructure and application projects across Europe.Managed RFQ process to source and deploy new datacentre in Dublin and transition services from offshore datacentre facility.Management of 3rd party service providers.Development of PMO function and mentoring of project managers.

• Account Management for one of Microsoft's major global reseller partners . Management of key strategic projects• Management of Microsoft cloud strategy / programme with all top reseller partners • Increased cloud service deployment levels with customers / partners for online services • Enhamcements to Microsoft corporate policies and business rules based on partner and customer feedback.• Enabled reseller partner & Microsoft revenue growth• Delivered efficiency… Show more • Account Management for one of Microsoft's major global reseller partners . Management of key strategic projects• Management of Microsoft cloud strategy / programme with all top reseller partners • Increased cloud service deployment levels with customers / partners for online services • Enhamcements to Microsoft corporate policies and business rules based on partner and customer feedback.• Enabled reseller partner & Microsoft revenue growth• Delivered efficiency improvements to reduce costs for both Partners and Microsoft. Show less

Development and implement of cloud strategy for operations for small / mid size market.Management of portfolio of projectsLaunch and manage a new online services operations account management support team. Development and optimisation of the online partner channels to enable revenue growth and to drive customer and partner satisfaction.

Development of Cloud business model from operations perspective from 'Contract to cash'Management of portfolio of projectsManagement of strategic reseller partnersDevelopment of KPI's and scorecard for business reviews

Management of Six Sigma programTraining and mentoring of Green Belts and management of project portfolioManagement of complex integration of a new business into Microsoft following acquisition from an operations perspectiveLaunch of worldwide benchmarking program for Microsoft Operations Output used to drive MS Operations strategy.

Management of Six Sigma / Lean projects to reduce costs in the Microsoft volume licensing businessExample 500K USD saved annually in one project relating to 'use rights'Development of a six sigma program within Microsoft Operations

Management of a continuous program for the EMEA Service and Overhaul facilityDelivered significant efficiency improvements with improved customer satisfaction and reduced costs

Launch of Six Sigma Program including a Green Belt and Champions / Executive Program.Delivered multiple projects directly and through Green Belt mentored projects.Exceeded global target set by corporate execs. for cost savings to be delivered