Gerard O'Dea Email & Phone Number

United Kingdom

United Kingdom

The Institute of Conflict Management (ICM) is the national body for the prevention and management of challenging, hazardous behaviours and the prevention & management of work related violence. The ICM that provided the catalyst in 2000 that led to the development of the National Occupational Standards “Preventing & Managing Work Related Violence”. Incorporated in 1997 the ICM has been at the forefront of the development of standards and guidance in this area for over 20 years. Working with other sector specific organisations, the ICM has been involved in many national projects.

United Kingdom

I help your team to prevent conflict and to handle difficult encounters professionally, keeping people safe in your workplace, verbally wherever possible and physically only if necessary as a last resort.Specialities:- Communication Skills which enhance Personal Safety- Creating Safe and Secure environments through professional contact skills- Risk management and violence reduction- Last-resort interventions and use of force by compassionate staff- Training design which is resilient in the face of real operational requirements- Functional tactics which can be learned quickly and retained more easily over timeWe deliver tailored training based on National Occupational Standards on-site for:-Education and Schools Staff (including Parents)-Hospital Security Teams and Clinicians-Social Care and Outreach Workers -Community Safety and Enforcement Officers-Residential Care Homes (Dementia and Vulnerable Adults)-NHS Trusts-Mental Health Secure Escort Teams-Local Authority Staff and others who work in the CommunityWe help over 200 UK mainstream and special schools every year. NHS Hospitals, Core clients include: Special Hospitals, Mental Health Care Providers, Healthcare Security Teams, Secure Escort Ambulance Services, Foster Carers, Adopters and Parents of children with special needs or emotional and behavioural challenges.GCC and MENA Projects Multiple projects for the Abu Dhabi Healthcare Authority (HAAD) and Dubai Healthcare Authority (DHA), with responsibility for their Emergency, Psychiatric and Security department training and policy. We have completed projects for Abu Dhabi Education Council (ADEC) and the Qatar Ministry of Education where the Dynamis methodology is becoming the standard. We have advised hospital teams in Oman, Bahrain and Kuwait.Since 2007 our services have been extraordinarily popular with schools of all kinds around the UK who are dealing with difficult, distressed or dangerous behaviour in their learning environments.

United Kingdom

Communication Skills which Enhance Safety and promote Safe and Secure ServicesThe Vistelar Conflict Management structured communication methodology has broad applications for the Prevention and Management of Violence and Aggression (PMVA).We are a specialist team of very experienced trainers providing Conflict Resolution, Personal Safety and Physical Restraint training and advice to people who deal with violence risk in their services. We help your healthcare, social care or education team to communicate effectively with your clients and create safety in high-risk incidents where necessary.Infusing our robust physical protection training programmes is our Vistelar Non-Escalation, De-Escalation and Crisis Intervention method, which means your staff practice treating people with dignity and showing them respect, even during the most difficult of moments.We offer your staff a comprehensive training programme for conflict resolution. It teaches initial contacts, deflecting verbal aggression, listening skills, persuasion and influence, the activation of bystanders and a set of core approaches whose aim is to gain voluntary collaboration.Your staff learn to keep themselves and others safe by using only last-resort physical protective interventions or by using functional breakaway skills when words alone fail to defuse conflict.Our training helps anyone who encounters conflict or has to deal with the prevention and management of violence and aggression within their working environment. Our advice helps you to create an environment which is not compatible with violence - we are your Violence Reduction Initiative and Restraint Reduction programme partner.

Edinburgh, United Kingdom

Tokyo, Japan

Ba Japanese And Business Studies, Japanese, Management And Decision-Making

Activities and Societies: Stirling University Aikidō Club, Stirling University Karate-dō ClubStudied Japanese and Business Studies.

Education record