Gerard Bruneau Email & Phone Number

Montreal, Quebec, Ca

Responsible for delivery of service assurance and provisioning in a highlytechnical, bilingual environment. Ensure that processes, resources andpeople are aligned to meet service level agreements, network measures andservice indicators. Overall responsibility for 100 employees.Accomplishments:Lead business transformation trough several integration initiatives.Maintain excellent employee engagement through a continual cycle ofbudget compression.Demonstrate financial discipline by meeting or exceeding budget targetsyear over year.Successfully delivered challenging corporate mandates during negotiationof multiple collective agreements.

Timmins, Ontario, Ca

As of October 2019, elected vice-chair of the board.

We provide service to others, promote integrity, and advance world understanding, goodwill, and peace through our fellowship of business, professional, and community leaders.

Timmins, On, Ca

As of April 2022, board member.As of April 2015, elected chair of the board.As of April 2014, member of the executive in the position of director at large.As of April 2013, member of the executive in the position of treasurer.

Val-Dor, Quebec, Ca

Security Operations for Bell NordiqInternal IT OperationsManaged Services Operations Server and SecurityAccomplishments:Key contributor to the launch of the managed services portfolio.Facilitated the transition of server technician’s positions from management to union, without affecting productivity and retaining the existing staff.Engineered and implemented a multi faceted remote access solution that included both client and client less access, personal firewall, policy verification and two tier authentication.Designed, planned and managed the implementation of a highly scalable and redundant Internet email solution. This infrastructure enhancement allowed for the increase of our email processing capacity from 1 to 900 million mails per month.

Lead a team that designed, planned, and executed a total infrastructuremigration without customer impact. Components of this migrationincluded networking, file, print, directory and mail services. Saving theorganisation $100 000.Performed major domain migrations without impact.Successfully upgraded web hosting environment to introduce newfeatures.Responsible to provide tier 3 support for Internet and internal services

Deliver five day technical training on networking technology

Diploma, Leadership

Certificate, Computer Science

Ba, Computer Science

Diploma, Business Administration (Bilingual)

Ontario Secondary School Diploma