Gerard Costello Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Australia

• Collaborated with COO and Head of Business Management to implement a new risk management framework, measuring the Foundation’s exposure to various risks and assessing the effectiveness of the controls in place to.
• Member of the project team that successfully introduced a new CRM system (Microsoft Dynamics 365) across the Foundation, taking over as Project Lead during the final phase of the project.
• Identified and implemented process improvements with… Show more
• Identified and implemented process improvements with the Digital Licence and Better Buddies sales process, enhancing productivity and improving customer experience. Show less

Carlton, Victoria, Australia

• Delivered a high quality, end-to-end experience for students completing their full-time MBA studies, through effective stakeholder management, administrative planning and support.
• Achieved an increase in the score for student satisfaction with Program Administration staff amongst graduating students from 4.20 out of 5 in 2015 to 4.55 out of 5 in 2018.
• Contributed as a part of the Project team which successfully sourced and implemented a new Learning Management System (LMS)… Show more Delivered a high quality, end-to-end experience for students completing their.
• Contributed as a part of the Project team which successfully sourced and implemented a new Learning Management System (LMS) across Melbourne Business School’s Degree and Executive Education programs. During the.
• As a member of the Melbourne Business School Social Committee, I organised a series of lunchtime presentations conducted by Melbourne Business School professors, to give staff a chance to meet colleagues from across.

Carlton, Victoria, Australia

Utilized excellent communication skills to deliver exceptional customer service to degree program students, while also providing a high standard of administrative support to the Program Managers and the Program Director.

Business, Marketing & Management Double Major

Activities and Societies: Member of Copenhagen Business Schools' Rugby Union team. Awarded the Deans Commendation for high academic.

Bachelor'S Degree, Spring Semester Exchange Program

Activities and Societies: CBS Rugby Team Subjects Completed: International Management Organising Global Business and Marketing Strategic.