Gerard Hickey Email & Phone Number

Mclean, VA, US

• Managed a mid-sized GitLab installation running on AWS EKS cluster. Provided all levels of support to end users from troubleshooting account issues to in-depth analysis of development team’s build pipelines..
• Improved GitLab pipeline job performance by 160%. Increased compute node utilization (2.4 times more efficient) while decreasing the number of nodes in compute pool (3.75 times less nodes).
• Built automated reports for department charge backs.
• Uncovered significant secrets exposure in application deployment process.

San Francisco, California, US

• In this role, I directed a team of distribution engineers focusing on enhancing productivity and team alignment through operationally focused processes. Additionally, I played a key role in evaluating and approving.
• Led Red Hat certification for Kubernetes/OpenShift and managed certification workflow for core GitLab products, adhering to industry standards.
• Streamlined monthly installation processes for developer product features, packaging GitLab application, and maintaining seamless release cadence.
• Developed multiple CI/CD pipelines to automate testing and facilitate software release processes.

Bellevue, WA, US

• In this role, I took charge of managing the architecture and deployment of Kubernetes clusters for application build pipelines and auxiliary applications. I developed a workflow using Terraform for infrastructure.
• Engineered Kubernetes infrastructure for application build pipeline, developer, and production environments.
• Served as the principal resource, training development team on transition to Kubernetes.
• Automated environment building through Terraform, streamlining processes.
• Mentored junior operations engineers in cloud environments and containerized workloads, contributing to increased cloud technology knowledge at Smartsheet.

Bellevue, WA, US

• In this role, I was responsible in implementing expansive Mesos clusters globally to scale bidding operations on demand. Additionally, I orchestrated multiple data center moves, effectively reducing costs and enhancing.
• Developed programmatic advertising system on AWS within China, optimizing operations in regional context.
• Orchestrated relocation of all computing resources to new data centers, achieving cost reduction and improved scalability.
• Moved core infrastructure, customer facing and reporting components to AWS.
• Proactively maintained infrastructure for world's largest programmatic advertising system, handling over 50B requests per day.
• Established global Mesos clusters, enabling dynamic scaling of advertising infrastructure for enhanced efficiency and responsiveness.

San Jose, CA, US

• Troubleshoot and analyze a large scale (>20,000 nodes) production backend with on call support.
• Supported existing search engine as it is decommissioned in stages while implementing infrastructure for the replacement search engine.
• Built automation layer to interface to ebay designed IaaS services for reimaging and managing systems.
• Primary resource for implementing Puppet across ebay's production infrastructure.
• Built Puppet infrastructure to support one of the world's largest implementations of Puppet.
• Developed high performance Puppet ENC to support thousands of classifications per minute.

• Set strategic direction of design centers to align with corporate standards and policies.
• IS representative on the team designing National's next generation design environment.
• Mentor and manage the system administrator contractors located in two US design centers.
• Designed and implemented standardized infrastructure of redundant servers to design centers worldwide.
• Developed and deployed Global Authentication package for synchronizing UNIX accounts worldwide.
• Architected the Design Package Rollout System to transfer multi-gigabyte design libraries to remote sites.

• Developed National's first Linux compute cluster for EDA simulations.
• Negotiated and implemented site VPN access point for design center remote access.
• Developed platform independent file system for common design utilities and open source software.
• Implemented Cfengine to automate workstation and server imaging and change management.
• Supported design environment for three design groups consisting of 45 engineers.

• Supported customer systems utilizing the Digital Alpha processor.
• Produced new product line of Alpha based servers.
• Administered network servers and coordinated network wide backups.

US

• Charged with the administration of company’s Intranet and Internet UNIX based servers.
• Provided administrative and technical support for internal customers that provided corporate information throughIntranet servers.
• Worked with groupware support to use WWW browsers as front end to Microsoft SQL Server databases.
• Evaluation of new security technologies for corporate deployment.
• Administered internal and external WWW server UNIX based machines.
• Code reviewed CGI scripts and Apache WWW server code submitted by internal customers.

US

• Principal person that initiated and created Cabletron’s external WWW site.
• Worked with Marketing department to integrate corporate literature and product information on corporate web server.
• Implemented site security and recommended improvements in Internet DMZ network.
• Produced complete on-line product catalog and implemented on-line firmware image archive.
• Converted large amounts of corporate information from Microsoft Word, WordPerfect, Excel, Powerpoint, FrameMaker,PageMaker and Lotus Notes formats to HTML.

US

• Senior lab technician in the Hardware Acceptance Lab supporting the Product Support department.
• Provided testing of new products and resolved customer issues on current product line of networking products.
• Organized new lab facilities and designed lab network during departmental move.
• Provided UNIX, VMS and OS/400 support for department.
• Developed testing procedures for MMAC-Plus, modular, and standalone hubs.
• Specialized knowledge of Cisco and Wellfleet routers and switches.

• Co-developed computerized audiometer software on the PC platform.
• Designed and implemented a UNIX based fileserver for automated test equipment.
• Designed timing paradigm to accurately measure to a 1 μs resolution on the PC platform.
• Reverse engineered automobile emission control modules and established testing procedures.