Gerard Hickey Email & Phone Number

Mclean, Va, Us

Managed a mid-sized GitLab installation running on AWS EKS cluster. Provided all levels of support to end users from troubleshooting account issues to in-depth analysis of development team’s build pipelines. Established capacity planning guidelines, upgrade procedures and lead efforts to modernize the Kubernetes deployment pipelines.Some key achievements of this role include: • Improved GitLab pipeline job performance by 160%. Increased compute node utilization (2.4 times more efficient) while decreasing the number of nodes in compute pool (3.75 times less nodes). • Built automated reports for department charge backs. • Uncovered significant secrets exposure in application deployment process.

San Francisco, California, Us

In this role, I directed a team of distribution engineers focusing on enhancing productivity and team alignment through operationally focused processes. Additionally, I played a key role in evaluating and approving changes to packaging processes and installation code, collaborating closely with cross-functional engineering teams.Some key achievements of this role include:• Led Red Hat certification for Kubernetes/OpenShift and managed certification workflow for core GitLab products, adhering to industry standards.• Streamlined monthly installation processes for developer product features, packaging GitLab application, and maintaining seamless release cadence. • Developed multiple CI/CD pipelines to automate testing and facilitate software release processes.

Bellevue, Wa, Us

In this role, I took charge of managing the architecture and deployment of Kubernetes clusters for application build pipelines and auxiliary applications. I developed a workflow using Terraform for infrastructure provisioning, covering the Kubernetes control plane, nodes, and cluster services. Additionally, I played a pivotal role in designing and establishing AWS environments for both testing and production workloads.Some key achievements of this role include:• Engineered Kubernetes infrastructure for application build pipeline, developer, and production environments.• Served as the principal resource, training development team on transition to Kubernetes.• Automated environment building through Terraform, streamlining processes.• Mentored junior operations engineers in cloud environments and containerized workloads, contributing to increased cloud technology knowledge at Smartsheet.

Bellevue, Wa, Us

In this role, I was responsible in implementing expansive Mesos clusters globally to scale bidding operations on demand. Additionally, I orchestrated multiple data center moves, effectively reducing costs and enhancing collaboration with advertising providers.Some key achievements of this role include:• Developed programmatic advertising system on AWS within China, optimizing operations in regional context.• Orchestrated relocation of all computing resources to new data centers, achieving cost reduction and improved scalability.• Moved core infrastructure, customer facing and reporting components to AWS.• Proactively maintained infrastructure for world's largest programmatic advertising system, handling over 50B requests per day. • Established global Mesos clusters, enabling dynamic scaling of advertising infrastructure for enhanced efficiency and responsiveness.• Increased capacity of Hadoop cluster to be one of the largest clusters in Pacific Northwest for processing daily reports and producing market segment data sets.• Worked with several advanced projects (Ceph, Docker, Openstack, Logstash, Hanlon and etcd) to improve scalability and data center operations • Drove standardization processes and documentation practices.

San Jose, Ca, Us

• Troubleshoot and analyze a large scale (>20,000 nodes) production backend with on call support.• Supported existing search engine as it is decommissioned in stages while implementing infrastructure for the replacement search engine. • Built automation layer to interface to ebay designed IaaS services for reimaging and managing systems.• Primary resource for implementing Puppet across ebay's production infrastructure.• Built Puppet infrastructure to support one of the world's largest implementations of Puppet.• Developed high performance Puppet ENC to support thousands of classifications per minute.• Collaborated with multiple development groups to improve support for Operations needs and promote DevOps model to improve efficiency.

• Set strategic direction of design centers to align with corporate standards and policies.• IS representative on the team designing National's next generation design environment.• Mentor and manage the system administrator contractors located in two US design centers. • Designed and implemented standardized infrastructure of redundant servers to design centers worldwide.• Developed and deployed Global Authentication package for synchronizing UNIX accounts worldwide.• Architected the Design Package Rollout System to transfer multi-gigabyte design libraries to remote sites.• Created application wrappers for EDA tools to provide a standardized execution environment.

• Developed National's first Linux compute cluster for EDA simulations.• Negotiated and implemented site VPN access point for design center remote access.• Developed platform independent file system for common design utilities and open source software. • Implemented Cfengine to automate workstation and server imaging and change management.• Supported design environment for three design groups consisting of 45 engineers.

• Supported customer systems utilizing the Digital Alpha processor.• Produced new product line of Alpha based servers.• Administered network servers and coordinated network wide backups.

Us

• Charged with the administration of company’s Intranet and Internet UNIX based servers.• Provided administrative and technical support for internal customers that provided corporate information throughIntranet servers.• Worked with groupware support to use WWW browsers as front end to Microsoft SQL Server databases.• Evaluation of new security technologies for corporate deployment.• Administered internal and external WWW server UNIX based machines.• Code reviewed CGI scripts and Apache WWW server code submitted by internal customers.• Evaluation of new security technologies for corporate deployment.• Administered internal and external WWW server UNIX based machines.• Code reviewed CGI scripts and Apache WWW server code submitted by internal customers.

Us

• Principal person that initiated and created Cabletron’s external WWW site.• Worked with Marketing department to integrate corporate literature and product information on corporate web server.• Implemented site security and recommended improvements in Internet DMZ network.• Produced complete on-line product catalog and implemented on-line firmware image archive.• Converted large amounts of corporate information from Microsoft Word, WordPerfect, Excel, Powerpoint, FrameMaker,PageMaker and Lotus Notes formats to HTML.

Us

• Senior lab technician in the Hardware Acceptance Lab supporting the Product Support department.• Provided testing of new products and resolved customer issues on current product line of networking products.• Organized new lab facilities and designed lab network during departmental move.• Provided UNIX, VMS and OS/400 support for department.• Developed testing procedures for MMAC-Plus, modular, and standalone hubs.• Specialized knowledge of Cisco and Wellfleet routers and switches.• Taught WAN and Routing courses to Product Support and Field Engineers.

• Co-developed computerized audiometer software on the PC platform.• Designed and implemented a UNIX based fileserver for automated test equipment.• Designed timing paradigm to accurately measure to a 1 μs resolution on the PC platform.• Reverse engineered automobile emission control modules and established testing procedures.