Underground Music Collective (UMC) is a Nashville-based educational and multimedia platform serving the music industry and independent creatives, everywhere. For more than a decade, UMC has impacted thousands of musicians, creatives, and industry stakeholders through multimedia content, live music experiences, the UMC Academy artist coaching program, and the UMC UnderDogs membership community. Throughout its history, UMC has collaborated with nationally and globally-recognized brands, including Universal Music Group, Red Bull, Liberty Tax, the Tennessee Titans, Creative Artists Agency, and Redfin Real Estate; has been featured across major media outlets including iHeartRadio, MusicRow Magazine, and Authority Magazine; and has provided coverage at major events, festivals, and venues, including Nashville’s Big Bash, AmericanaFest, Ryman Auditorium, Musikfest, and many more.

My role at ArtsQuest is part security, part customer service, and part operations. ArtsQuest is an organization that often requires its employees to wear many hats. In terms of Event Staff, we might be checking bags at the entry point to a concert, answering patron questions, directing traffic, and assisting with an event's setup and teardown -- sometimes, all in the same day!This experience has been highly valuable, as it has helped me understand what it means to work as part of a team on an entirely new level. Communication and people skills are key in this role, and leadership skills have become increasingly important as I have acquired more responsibilities within the team.Every August, I return to Bethlehem for Musikfest, the nation's largest free, non-gated music festival, where I serve as the Event Staff supervisor on the festival's North Side. This leadership role carries components of security, operations, and customer service throughout the 11-day festival.

As a contracted employee of Aquent, I work as a technical writer with the Cigna-HealthSpring Data Governance team. My primary responsibility is developing and managing assets contained within the Information Governance Catalog (IGC). This requires me to collect and ensure the accuracy of the information contained within, and to assign relationships between technical and business assets. In addition, I provide insight to help inform our department's IGC peer review process, and assist in the development of internal and external communications assets.

My role as a Security Officer at The Grand Ole Opry is a continuation of my prior security and customer service experience. I perform patron security screenings and ensure safe venue conditions, all while displaying a friendly and welcoming demeanor toward patrons and colleagues alike.

In the grand scheme of PR & Marketing for PBS39, I specialized in managing day-to-day operations. This meant handling our social media, email blasts and press releases to communicate with our supporter base and promote the brand.I wore many other hats at PBS39. First and foremost, I was the event chair for the Sixth Annual PBS39 BrewFest, which took place on June 4, 2016 at Coca-Cola Park in Allentown, PA. This event is the station's largest annual fundraiser, and is a celebration of the craft beer phenomenon in our viewing area. I have outlined my role pertaining to the 2016 festival below:• Set event net revenue record in 2016, generating $34,497.27 in cash and trade from one-day festival – a $4,369.66 (14.5%) increase from 2015 ($30,127.61).• Generated $17,897.27 in cash only revenue (excluding trade) in 2016 – a 40.34% increase from 2015 ($12,752.61).• Patrons surveyed reported a 92% satisfaction rate with the event.• Served as primary point of contact with the Lehigh Valley IronPigs, brewers, vendors, and staff volunteers.• Worked directly with underwriting department to negotiate trade sponsorship agreements.• Worked directly with finance department to manage all inbound and outbound cash flow.• Developed and implemented marketing strategies to ensure for a successful, well-attended event.• Delegated BrewFest-related responsibilities to PBS39 staff.In addition, I oversaw the inception and execution of PBS39's Artist of the Month contest, sponsored by The Provident Bank Foundation. This educational outreach program highlights 12 student artists of varying ages and artistic mediums annually on-air and online.I was also the Managing Editor of PBS39's local perspectives blog, Speak Up, and the chair of the organization's Fun & Fitness committee, which looks for both internal and external opportunities to continually build a positive, enjoyable work culture at PBS39.

I periodically write feature articles that focus on life - namely, arts, culture and entertainment - in the Lehigh Valley!

• Services include résumés; cover letters; web content; simple web design; social media tutorials; and written materials.• Meets one-on-one with clients to assess specific career goals and needs; utilizes information gathered to develop solutions that project a consistent, targeted professional image of each client• Job seeker clients have achieved interviews and gainful employment in various fields, including education; technology; nursing; and legal administration.• Small business clients have experienced significant improvements in traffic and overall web presence.• Creates and manages engaging content for company website and social media accounts (Facebook and Twitter).• Designs company graphics and marketing materials; currently developing broader marketing plan.

I periodically write feature articles that focus on the goals, triumphs, challenges, and adventures of everyday Millennial life!

• Developed internal communications assets, including case studies and articles, to document results and lessons learned by Lab teams.• Demonstrated an ability to multi-task, self-motivate, and manage multiple projects; all communications assets were developed independently with weekly feedback from manager.• Interviewed teams and individuals for an inside look at their respective projects.• Produced videos of IBMers presenting projects, concepts, and demonstrations; video series featuring VP of Global Communications & Digital Marketing was downloaded more than 950 times company-wide as of Dec. 27, 2013.• Updated and maintained an internal Wiki page containing links and information pertaining to developed assets.• Developed ideas for processes and future communications assets alongside other IBMers.• Presented as a featured speaker at IBM’s “College Night Out” at Sounds of Brazil (SOB’s) in Lower Manhattan; participated in event setup and networking.

• As Multimedia Specialist, developed written content while working with a subject matter expert (SME); researched and analyzed business competitors; organized, edited and audited video/multimedia data; and developed efficient systems for the completion of projects.• Communicated with clients regarding technological-based aspects of their training.• Assisted in development of marketing strategies for company’s upcoming website, including the creation of program descriptions and website content in a language appropriate for company’s target audience.• Administrative office tasks included correspondence with outside professionals; phone calls; photocopying; and order placement.

• Wrote and edited news and feature articles of newsworthy events across northern and central New Jersey.• Interviewed and built rapport with key figures in local government, schools, sporting events, businesses and other newsworthy organizations and events.• Reported on events involving state and federal politicians, including New Jersey Gov. Chris Christie and United States Sen. Frank Lautenberg.• Managed site operations and wrote, edited and approved news articles as occasional guest editor.• Conducted one-on-one tutorials with local business owners on how to best utilize Patch’s free digital marketing tools.

• Reported primarily on happenings within local government, with an occasional special feature, for the Messenger-Gazette newspaper (Somerset County, NJ)• Interviewed key local figures for features and articles• Captured, editied, and submitted photos for later local government articles

• Composed and edited features and articles about high school sporting events throughout the Lehigh Valley, including coverage of football, soccer, basketball, track, and baseball• Contributed primarily to company’s “Northampton Press” and “Bethlehem Press” editions.• Traveled to games and interviewed coaches, players, and others directly involved in the events about results and events that took place during the games.• Recorded statistics during athletic contests to ensure accurate reporting.• Placed calls to various coaches in the area for interviews for weekly recaps on their respective sports.• Coverage included playoff football games and a high school hall of fame induction ceremony.

Entered incoming new releases from performing artists into the magazine's computer database. Releases would then be assigned to specific writers for review.Assisted with office work and mailroom duties, such as taking inventory of supplies and filling customer orders.Gained valuable experience in seeing the inner workings of a professional, renowned publication while picking up knowledge of the design aspects of a magazine.