Account Director
CurrentLead large client relationships for online and in store shopping programs with loyalty programs and financial institutions. Drive omnichannel marketing campaigns and product roadmaps by partnering with senior and executive level client contacts to increase engagement within their loyalty or credit card programs.• Set and execute strategic account plans for a $10MM book of business with multi-year growth goals through strategic marketing planning, product enhancements and inclusion of the program value proposition within the partner’s communications. • Increase revenue by $2MM annually by implementing a new billable customer care product.• Uncover two new advertising sales opportunities within partner channels resulting in over $300K in annual billings.• Uncover and successfully negotiate for United Airlines to implement shopping offer APIs within the MileagePlus X app to increase our cross-channel presence and increase member acquisition growth by 50% per year.• Successfully manage all client audits by closing any findings within target deadlines, including negotiating less expensive solutions to minimize project costs.• Develop processes around client on-boarding process to train and launch new programs to Cartera’s network.• Promoted from Senior Manager and twice recognized as Cartera’s Employee of the Month.