Gerardo Ayala Email and Phone Number
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Gerardo Ayala personal email
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Gerardo Ayala is a Parts Director at Longo Lexus at Longo Lexus. He possess expertise in vehicles, customer satisfaction, automotive, sales, automobile and 20 more skills. He is proficient in Spanish.
Longo Lexus
View- Website:
- longolexus.com
- Employees:
- 104
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Parts DirectorLongo Lexus Aug 2021 - PresentEl Monte, California, United States
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Parts ManagerLongo Toyota Jan 2020 - Aug 2021El Monte, Ca -
Retail Parts SupervisorLongo Toyota Oct 2017 - Jan 2020Manage parts retail team and guest service representative. Hire all parts personnel and restructured department schedules to increase efficiency in retail parts area and parts runners area. Led significant growth in our retail parts sales by engaging heavily in Online Parts Sales. Creating a significant presence in online retail parts sales that was not previously there. My time in this role helped increase our Total Retail Parts Sales by $1 Million in 2 years. Work with all vendors and bring in new products for the dealer. Manage inventory levels and look at process and procedure. Created marketing campaigns to drive sales to our online marketplaces and retail center.
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Service Administration ManagerLongo Toyota Oct 2016 - Oct 2017With my prior knowledge of the department I was tasked with making the department efficient again. Improved processes and increasing moral while also improving all receivables account. Created a bench and cross trained the team to support each other. I trained my replacement and transitioned out in the year allotted to get the department turned around.
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Service Drive SupervisorLongo Toyota Jan 2016 - Oct 2016Managed service drive of 35 service advisers. Was in charge of the valet department consisting of 35 people and 6 service shuttles. Handled guest concerns and process and procedure issues. Focus was always on profitability, customer service scores and efficiency. Coordinated with all other managers in the service department to not only help them hire staff but also process improvement.
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Ebay Sales ManagerLongo Toyota Feb 2015 - Jan 2016El Monte, CaSelling New/Used Vehicle inventory on Ebay. Set up integration with crm to manage all ebay postings. Coordinate with vehicle shippers and manage all ebay bidding.
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Talent RecruiterPenske Motor Group Sep 2013 - Feb 2015Penske Motor GroupPartnered with executives to hire promote or plan for additional staff to increase profits. Supported 5 high volume dealerships. Train all members in the management team to source and hire the best and brightest. Managed the ATS system, implemented assessment test, produced marketing material for various social media sites, managed all college recruitment, managed all temporary agency contacts and contracts. Oversaw the background and reference process for all potential new hires. Maintained the corporate website and Glassdoor website. Handled all job posting on all external and internal sites. Managed all contracts with job boards and posting aggregates. -
Assistant Service ManagerLongo Toyota/Scion Jan 2012 - Sep 2013Providing service recommendations and council on issues concerning their vehicle. Filtering concerns and needs to Technicians, Toyota Reps, Service Managers, Parts Reps, and Sales Reps. Assist about 18-22 guests daily. Follow up with guests after service and ensure that all concerns were resolved. Maintained a high CSI score and sales numbers were always in the top 25% range. Assisted Express ASM's with guests and provided support on hands on learning opportunities. Maintained an open line of communication with Service Management team when situations would arise that they needed to be privy to. Effectively showcased our dealers amenities and explained the vehicles various systems to my guests. Creating many repeat and loyal customers in my tenure as an service advisor.
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Service Administration ManagerLongo Toyota/Scion/Lexus Nov 2006 - Jan 2012Manage the Cashiers, Flaggers/Bookers, Warranty Clerks, Internal Clerks, Express Cashiers, Valets, Shuttle Drivers, Guest Service Personnel, Valets Supervisors, Records Clerks, Express ASM's, Service Administration Assistant Mgrs. I also brought in and managed the youth programs through Goodwill industries and Career Partners. I oversaw the ROP youth workers with the local schools. My day to day consisted of making sure all front end operations worked and functioned efficiently. Working with vendors, creating spreadsheets, building relationships in the community, managing all receivables for the service department, assisting customers, providing support to the Service Managers and Fixed Operations Director. Being the world’s biggest dealer had its challenges with the volume we took in daily for service. Everyday presented a new challenge that I looked forward to facing. My team was fast, efficient, and happy. My job was to forge bonds with my staff and ensure their success. Managing these various departments gave me the opportunity to not only hire the right people but also show them how we do business at the Penske Motor Group. The ultimate goal was to make them apart of our family and watch them succeed.
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Collision Center Administation Assistant ManagerLongo Toyota/Scion Jul 2006 - Nov 2006Help manage and hire office staff. Perform reconciliations of previous days transactions, manage insurance receivables, and inter department accounts.
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Service Administration Assistant ManagerLongo Toyota/Scion May 2002 - Jul 2006Manage the Cashiers, Flaggers/Bookers, Express Cashiers, Warranty Clerks, and Internal Clerks. Reconcile all previous days profits, balance the receivables accounts for service and parts, process and submit extended warranty invoices, assist guests with concerns, order all supplies for service department, and work with vendors for all bulk orders on our forms. Assist the Administration Manager with hiring and discipline of staff. Assisting Service Managers and Fixed Operation director on creating spreadsheets, forms, and planning service outings.
Gerardo Ayala Skills
Gerardo Ayala Education Details
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General Education
Frequently Asked Questions about Gerardo Ayala
What company does Gerardo Ayala work for?
Gerardo Ayala works for Longo Lexus
What is Gerardo Ayala's role at the current company?
Gerardo Ayala's current role is Parts Director at Longo Lexus.
What is Gerardo Ayala's email address?
Gerardo Ayala's email address is ge****@****ota.com
What is Gerardo Ayala's direct phone number?
Gerardo Ayala's direct phone number is +162653*****
What schools did Gerardo Ayala attend?
Gerardo Ayala attended Mt. San Antonio College.
What are some of Gerardo Ayala's interests?
Gerardo Ayala has interest in Children, Running And Traveling, Civil Rights And Social Action, Economic Empowerment, Education, Environment, Art, Cycling, Hiking, Music.
What skills is Gerardo Ayala known for?
Gerardo Ayala has skills like Vehicles, Customer Satisfaction, Automotive, Sales, Automobile, Team Building, Warranty, Profit, New Business Development, Dealer Management, Team Leadership, Recruiting.
Who are Gerardo Ayala's colleagues?
Gerardo Ayala's colleagues are Saul Lagunas, Israel Alvarado, Rainei Melgoza, Jose Vasquez, George Kantanto, Vicki Mccoy, Justine Guillen.
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Gerardo Ayala
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Gerardo Ayala
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