Assigned to Pluxee, the new Fintech by Sodexo as the Regional Product Designer for the new B2B E-commerce solution. I closely collaborate with global and regional product managers, developers, and stakeholders to define and implement innovative solutions for the product's visuals and overall user experience. My main responsibilities are to conceptualize and execute intuitive user-centric design concepts for both mobile and web platforms.I'm also in charge of translating user… Show more Assigned to Pluxee, the new Fintech by Sodexo as the Regional Product Designer for the new B2B E-commerce solution. I closely collaborate with global and regional product managers, developers, and stakeholders to define and implement innovative solutions for the product's visuals and overall user experience. My main responsibilities are to conceptualize and execute intuitive user-centric design concepts for both mobile and web platforms.I'm also in charge of translating user feedback, user research, and user flows into clear and intuitive solutions replicable for other regions. I ensure consistency of the Pluxee brand across all regional user interfaces while conducting and facilitating design review sessions with the global and regional team to gather feedback, and iterate the product accordingly.I additionally lead the local design team and mange providers. Show less

Lead product designer and change management embassasorin the creation of two IOs mobile applications currently in development for the FES Acatlán Faculty of UNAM University; aimed for the student community.I'm currently in charge of UX research and analysis of design opportunities for the two products. Additionally to the update and creation of user flows while also addressing UI requirements such as design systems, branding guidelines and Prototype Creation. I'm also currently… Show more Lead product designer and change management embassasorin the creation of two IOs mobile applications currently in development for the FES Acatlán Faculty of UNAM University; aimed for the student community.I'm currently in charge of UX research and analysis of design opportunities for the two products. Additionally to the update and creation of user flows while also addressing UI requirements such as design systems, branding guidelines and Prototype Creation. I'm also currently creating the curriculum for the UI&UX Design courses which will be included in the new Career Curriculum for the Bachelor's in Design program. Allowing the faculty to position itself as the only Public University in the country forming students in Digital Product Design and emerging technologies like AI. Show less

After being asigned to the Santander Bank my day to day was mainly focused in the UX/UI research, analysis and design of the CRM nationwide, within the CXM Evolution project. Which mainly focuses in the update of financial processes to newer tech like Microsoft Dynamics. I was in charge of data visualization and dashboard design for corporate an onsite employees. We successfully introduced inclusive interfaces to the banks systems allowing people with visual impairments to visualize and… Show more After being asigned to the Santander Bank my day to day was mainly focused in the UX/UI research, analysis and design of the CRM nationwide, within the CXM Evolution project. Which mainly focuses in the update of financial processes to newer tech like Microsoft Dynamics. I was in charge of data visualization and dashboard design for corporate an onsite employees. We successfully introduced inclusive interfaces to the banks systems allowing people with visual impairments to visualize and navigate the platform and increase overall user experience. I also continued assisting in management duties corresponding to my Lead Designer role like budget and software licencing management. Creating career paths and training programs for UX and Graphic consultants. In addition to the search, interviewing and selection process of new employees. Show less

As Lead Design Consultant I assisted with several management duties like junior profile mentoring, supervised graphic designers in other projects, managed multiple budget and software licencing. And was also in charge in the search, interviewing and selection process of new employees for graphic, marketing, communication and UX/UI design projects for BBVA, Santander and Sabadell accounts.As a Design Consultant for Minsait Xtudio participated in a variety of projects for BBVA Bank. My… Show more As Lead Design Consultant I assisted with several management duties like junior profile mentoring, supervised graphic designers in other projects, managed multiple budget and software licencing. And was also in charge in the search, interviewing and selection process of new employees for graphic, marketing, communication and UX/UI design projects for BBVA, Santander and Sabadell accounts.As a Design Consultant for Minsait Xtudio participated in a variety of projects for BBVA Bank. My main role was being in charge of the creation/implementation of design deliverables, product design and communications campaigns within the Business Solutions department for BBVA Mexico.Successfully introduced an application for human capital management improving overall CX for employees. The design of the service complied with updated governmental regulations and was supported by a communication strategy and assets.I also participated in the CX design and definition of the user journey for a non digital product aimed for high management. Developed MVPs and content for a communication strategy that would on-board, train and follow-up bank's high corporate managers. Show less

Expert and consultant for digital product design, proficient collaborating skills with stakeholders and developers. I've collaborated in creating marketing campaigns and communication strategies and their assets for corporations to startups.Experience designing non digital products like training processes for corporations to teaching and training materials.

In charge of the redesign and chief editor of the physical and digital lifestyle magazine Hombre Testarudo MX. Website: testarudo.mx

Employer of two Mid Graphic Designers, a Web Developer and a Graphic Trainee. As a team we assisted in branding, web design or shopify stores for companies in healthcare (tjs.mx) and some oversees e-commerce startups (havrestudio.com)

In charge of designing regular, seasonal, promotional automated emails as necessary for a variety of international clients. In addition to the design of digital resources and assets required for marketing campaigns.Assisted in the creation of mailing flows and was branding specialist for onboarding clients. I also actively participated in the hiring process and assessment of new graphic designers for the agency.

-Pre-Opening Support: Assisted in the pre-opening phase of a luxury hotel by translating legal documents and assisted in the configuration of modules for Opera PMS.-Club Millésime Management: Managed exclusive luxury club operations, prioritizing member satisfaction and revenue growth. Oversaw VIP and high-profile guest protocols, including visits from heads of state.-Guest Services and Inquiry Resolution: Handled guest inquiries and resolved issues to ensure guest… Show more -Pre-Opening Support: Assisted in the pre-opening phase of a luxury hotel by translating legal documents and assisted in the configuration of modules for Opera PMS.-Club Millésime Management: Managed exclusive luxury club operations, prioritizing member satisfaction and revenue growth. Oversaw VIP and high-profile guest protocols, including visits from heads of state.-Guest Services and Inquiry Resolution: Handled guest inquiries and resolved issues to ensure guest satisfaction.-Internal Communications Design: Developed and implemented internal communication strategies and materials.-Language and Presentation Skills: Provided accurate translations and created impactful presentations for diverse audiences.-Logistics and Operations: Managed transportation and logistics, optimizing processes and negotiating with tour providers. Show less

My main role was the UI/UX design and implementation of the intranet and web applications within the Computer Applications Department of the Mexican National Tourism Fund Governmental Agency. Asides from the implementation of:-Campaign Design, creation of posters & logos.-Creation of Banners, Infographics & Prototypes-E-mail marketing and Internal communications.

-Translation Services for Marketing Agency 99Adds (Bulgaria)-Literary translator for several books from EN, SP, FR to EN & SP languages in Babelcube.-Interpretation with local authorities for the Israeli Army's - Search and Rescue Squad assisting in Mexico City 2017 Earthquake.-Translation of documents, websites, invoices and corporate communications.-Freelance Tourist Guide.

Production assistant for Canal 22, a Mexican National TV network. Additionally was a video production assistant and cameramen for Domino's Pizza training videos for new employees.

-Bilingual travel consultant for timeshare owners in North and South America.-Booking specialist for flights, hotel and resort accommodations worldwide as well as ground transportation.-Tier 1 & 2 customer service and clarifications, in addition to contact with providers.