Ability to work under pressure and in demanding situations; Organization; Team work ;coordination ,Professionalism; Flexible schedule; Flexibility to do different tasks; Determination,perseverance, and patience ; Ability to learn quickly; Observant and self motivated;Computer skills include:, CRM, SAP, AS400,Sicma, Anabel,Oracle,Salesforce, Geco, K-Loy and Coopromo. Strong sales and negotiation skills.Good listening skills; Ability to be friendly and polite, even when tired, or underpressure;Flexible and responsible;Professional and positive attitude; Confidence in givingadvice and information; Professional attitude and ability to build strong relationships withcustomers and staff; Superior presentation skills with the ability to persuade and inform.
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After Sales Service SpecialistEmilgroup May 2022 - Feb 2024Fiorano Modenese, Emilia-Romagna, ItalyGestione contestazione clienti dipartimento qualità con area tecnica gestione acquisti prodotti tecnici e welcoming clienti spiegando ed illustrando il processo produttivo delle piastrelle e lastre .Dedicato a tutti i visitatori del gruppo Marazzi -
After Sales Service SpecialistSifa' Società Italiana Flotte Aziendali - S.P.A. Jan 2020 - Feb 2022Reggio Emilia, Emilia-Romagna, ItalyGestione offerte commerciali dei veicoli scelti dalle aziende per il noleggio a lungo termine -
Area ManagerFerrari & Cigarini Srl Jan 2020 - Dec 2020Modena, Emilia-Romagna, ItalyArea manager of ceramic cutting machines and manufacture of machines, plants for the tile manufacturing industry.building material sector thanks to the production of machinery for cutting strips, corner pieces and hollow flat tiles for ventilated facades, Ferrari & Cigarini also makes its mark in the glass sector and creates shuttles and automatic robots for feeding the cutting benches and the work stations. -
Customer Technical SupportHomeaway Nov 2018 - Dec 2019Madrid Area, Spain
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Customer Support Specialist SalesBper Banca Oct 2017 - Oct 2018Modena Area, ItalyBPER Bank is an Italian banking group offering traditional banking services to individuals, corporate and publicentities. The company is based in Modena and is a constituent of the FTSE MIB index.The bank had branches in mostof Italy.Responsibilities: Operate in a Online banking department . Contact center support for online banking andfinance systems to block credit cards. Support operations to assist the clients of BPER. Sales events aboutpromotional campaigns for loans and mortgages. -
Sales AssistantDell Emc Sep 2014 - Oct 2017IrlandaOperate in RRS department .Provide superior customer service to the renewals sales teams.Contract manage,systems & reporting services ins support of the lifecycle management of EMC`s maintenance business. through sales support maintenance operations deploys all maintenance renewals opportunities to inside sales.Within sales support ,the tech refresh service provide audit configuration,by re-quoting the configuration with software and hardware.Manages contacts activity for renewal ,installation resolves order discrepancies and contract billing issue throughvinterfice with customers ,sales ,global revenue operations ,install base, finance or senior managment customer support and problem solving -
Commercial AssistantCentrale Adriatica Nov 2006 - Jun 2014Modena, ItaliaPricing activity, buyer’s help assistant and marketing checking of the competition. • gestione acquisti negoziazione prodotti per le offerte COOP volantino . • Excel file editing, data input through different management systems. • Contact with the shop’s specialists and category for commercial problem solving. • Checking Coop’s records, creation of articles, check and promotion input, discounts and suppliers contracts management. • Complaints between suppliers and shops with reference to purchase’s prices. • Point of reference for the assortments of the supermarkets. • Purchasing and buyer.• Power user for the following softwares: SAP, AS400, Sicma, Anabel, Geco, K-Loy and Coopromo
Gerardo De Micco Education Details
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High -
MarketingSt. John’S College -
Marketing Modena
Frequently Asked Questions about Gerardo De Micco
What is Gerardo De Micco's role at the current company?
Gerardo De Micco's current role is Area Manager.
What schools did Gerardo De Micco attend?
Gerardo De Micco attended Tecnico Agrario, Marketing, Marketing Modena.
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