• Quality Voice of Customer representative to key customers including BAE Systems, Moog and Boeing.• Lead cross-functional teams through failure analysis methods using 8D methodology to identify the root cause and implement robust corrective and preventative action for internal and external quality issues• Reduced open non-compliance reports by 10% within 60 days• Successfully led AS9100D Recertification Audit• Implemented GP-12 inspection to protect the customer gate prior to shipping• Led Production Readiness Assessment (PRA) with Boeing to assess the ability to support customer's production demand• Used statistical tools, such as Pareto Charts, PPM Failure Analysis Reports, Gage R&R, PPAP and AS9102 (FAI)• Improved Quality Checklists identifying the key characteristics to be monitored in order to prevent a fit, form, and function issue reducing customer complaints

• Supported the production of Fire Extinguishers, Accessories, Gauges, Restraints, Controls, and BALD/Thermistors for commercial and military• Led multiple process improvement projects to reduce scrap by 90% within 6 months for Accessories line• Increased Boeing's supplier scorecard approval rating from 80% to 98%• Collaborated with Manufacturing Engineering to create, review, and approve process verification and validation• Utilized SAP in the disposition of non-conforming material, customer returns, update Supplier Quality Requirements, and inspection plans• Developed and maintained quality work instructions, procedures, weld schedules, and assembly test procedures through Engineering Change Order• Facilitated process maps, FMEAs, and Control Plans to identify areas for improvement proactively• Performed internal audits per AS9100 and participate in customer audits• Managed and supervised First Article Inspection process review and completion• Reviewed purchase order contracts and created compliance matrices for the quality requirements flowed down by Boeing, Airbus, Lockheed Martin, and DoD• Participated in Quality Clinics and Kaizen events to support continuous improvement for Operations Management• Assisted Operations in managing and mitigating CCA workmanship defects not compliant with IPC standards• Responsible for facilitating as the pioneer in the development and implementation of digital Manufacturing Execution System (Visual Factory)

• Optimized quality of products by consulting with customers and internal engineers to resolve or improve technical aspects, drawings, and statements of works• Reduced inventory and improved inventory management by working with suppliers to implement Long Term Agreements and set up Vendor Managed Inventory (VMI)• Enhanced department productivity by designing macros and utilizing Excel to automate purchase requisition forms and buyer cards• Analyzed data and generated Procurement KPI reports• Negotiated with suppliers on a routine basis to maintain reduced pricing and stay competitive• Sourced new suppliers by evaluating requisitions to reduce costs

• Collaborated with multiple departments to solve supplier quality issues (First Article Inspection Report and Supplier Quality Requirements)• Purchased all direct and indirect material to support both manufacturing and engineering

• Knowledgeable in Export/Import policies, procedures, and regulatory requirements• Product classification (USML, ECCN, HTS/Sched B)