Gerardo Murillo Email and Phone Number
Gerardo Murillo work email
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Gerardo Murillo personal email
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Strong Desktop support, Mobile admin, Microsoft platforms and applications, legal applications, law firm experience, Tier one network support, Executive support. Excellent customer service, remote access support, hardware, software, printers and peripherals.
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Technology Support AnalystMorgan, Lewis & Bockius Llp Aug 2004 - PresentPhiladelphia, Pa, Us• Mobility administrator • Supported annual partners retreat meeting in Scottsdale Arizona• Resolved user technical issues and support requests for staff and attorneys• Local liaison for Data Center and Network Operations for network issues and projects• Build and image laptops and desktops for end users• Support windows XP, Win7 and Windows 10 platforms and applications such as Office 2003-2007, Office 2016, Blackberry, Acrobat, PowerPoint, Microsoft service packs, Internet explorer, Novell Client, Lotus Notes, Citrix, McAfee virus scan, PerfectDisk and Interwoven filesite.• Service Printers, Laptops, Equitrac terminals and Desktops.• Network Maintenance and local network projects• Maintain inventory of PC’s, Laptops, monitors, printers and scanners• Active Directory application group policy• Provided timely entry of issues into ticketing system to ensure timely follow up and adherence to firm IT SLA’s• Made regular contributions to the firms IT Knowledge base• VPN configuration for traveling Attorneys• Level 2 support and troubleshooting of applications and hardware• Equipment ordering and managed office asset inventory and tracking• Multi-media support for local office, Video & Telephone Conference setup• Configured PC and laptop set ups for visiting clients and attorneys• Lotus Notes 6.54, Outlook 2010 and 2016
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Tech SpecialistBrobeck, Phleger & Harrison 2000 - 2004• Support 250+ end users on win95, WinNT, W2k & WinXP platforms with applications such as office 97, office 2K, Blackberry, Palm Pilot, Citrix program Neighborhood, Peregrine, Utopia, Internet Explorer, Adobe Acrobat, Outlook 98 & 2k, Net-meeting and many legal applications such as Livenote and Summation• Build and image laptops and desktops for end users• Support dialup networking and VPN• Maintain inventory of PC’s, Laptops, monitors, printers and scanners• 24/ support firmwide emergency IT help, one week per month
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Field TechEds Group 1999 - 2000• Troubleshoot hardware and software issues across AAA offices in California• Assist customer software upgrades• Help on deployment of new printers• Install, configure and troubleshoot PC software programs
Gerardo Murillo Skills
Gerardo Murillo Education Details
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Golden Gate UniversityComputer And Information Sciences And Support Services
Frequently Asked Questions about Gerardo Murillo
What company does Gerardo Murillo work for?
Gerardo Murillo works for Morgan, Lewis & Bockius Llp
What is Gerardo Murillo's role at the current company?
Gerardo Murillo's current role is Technology Support Analyst at Morgan Lewis & Bockious.
What is Gerardo Murillo's email address?
Gerardo Murillo's email address is gm****@****wis.com
What is Gerardo Murillo's direct phone number?
Gerardo Murillo's direct phone number is +171723*****
What schools did Gerardo Murillo attend?
Gerardo Murillo attended Golden Gate University.
What skills is Gerardo Murillo known for?
Gerardo Murillo has skills like Litigation Support, Document Management, Ipro, Litigation, Corporate Law, Intellectual Property.
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