▷ WHO I AM:Innovative leader of large manufacturing back-office set of processes and overseeing large teams from our global delivery network. I create seamless solutions that yield customer satisfaction and business outcomes for our clients through cutting edge technology.Seasoned Business, Technology and Operations Leader with 20+ years of experience in leading organizations, driving business transformation and delivering technology solutions for Global Fortune 500 companies in Corporate and Consulting environments. Proven track record of developing strong business partnerships, developing business/IT strategies, building high performance teams and project delivery execution excellence.20+ years of extensive experience in Global Delivery Model leveraging Delivery Centers in India, China, Philippines, Brazil, Argentina, Mauritius, Poland, Mexico, and USA (including Puerto Rico)▷ EXTRA EDGE ● A unique blend of facilitation experience, knowledge of the science behind the operations, and the ability to educate and develop while connecting people.● Develop and propagate valuable solutions aligning with client needs and requirements.● Generate additional company revenue through optimal team utilization and retention. .● Work with teams to shepherd them through the process of identifying true problems, develop solutions, experiment on those solutions, and drive them through to implementation.● Equally skilled in analytics and forming close, working relationships with people.● Identify trends and measure results for planned work, deliver on project timelines, consistently meet budget expectations, and prevent escalations. Six Sigma expertise.▷ LEADERSHIP STYLE● I’ve learned you cannot underestimate the importance of people in every equation, as they are at the heart of every success. I prioritize mentoring, training and developing team members and leaders - earning their trust. The results are seen in teams working above and beyond, helping each other, creating with excitement, surpassing goals and providing the best possible outcome and experience for each initiative.● To facilitate engagement in the process, I provide clear and direct communication of expectations - backing it up with positive reinforcement / leadership by example.● I empower independent thinking and foster innovation.
Listed skills include Business Process Improvement, Business Analysis, Business Process, Program Management, and 15 others.
