•Led and managed the quality organization across the Americas region, ensuring the company met and exceeded all CSR and industry quality standards.•Held strategic oversight of all Quality departments in the Americas region, spearheading initiatives to enhance customer satisfaction, minimize COPQ, integrate data analysis into quality decision making process, and streamline QMS processes. •Responsible for the Global standard’s analytical laboratory and successfully obtained ISO 17034:2016 & ISO/IEC 1705:2017 certifications.•Part of the Americas Leadership and HSV SLT team.

•Strategically pivoted to operations to further depth and expand financial and operational experience for a better placement•Responsible for running $30M manufacturing operation•Led cross functional team to improve efficiency•Attrition reduction via team building, investment & employee engagement•Led capital equipment installation to improve efficiency•Improved gross margin and EBITDA through operational efficiency•Managed budget and provided recommendations for future capital investment

•Led quality department for entire facility•Rebuilt a failing department and implemented a 4-year quality assurance strategy to stabilize quality performance, resulting in IATF 16949:2016 & ISO 9001:2015 certifications•Leveraged international background and experience to expand global customer satisfaction •Redefined job scopes and created standard work for all quality functions•Fostered the utilization of the manufacturing core tools via 5 Quality basics and a problem-solving toolbox deployment - Benchmarked outside of Tenneco-•Introduced a new process quality engineering position for each area to increase quality presence on the shop floor to spread throughout quality basics and data analysis •Introduced a new customer quality engineer positions for each area to enhance communication and improve customer management•Reorganized quality lab and arranged equipment to decrease first piece verification downtime•Led cross functional teams to reduce customer concerns•Instituted of quality department budget and controlled of quality expenses•Conducted data-based analysis to reduce external sorting cost•Identified potential warranty costs and performed trend analysis with customers•Led IATF 16949:2016 plant certification in 2017•Directed a special project and cross functional team to recover IATF 16949:2016 in 2021

•Led quality department for entire facility•Led the recovery of warranty costs and performed trend analysis to decrease liability rates•Maintained stable trend of customer complaints by leading cross functional teams•Implemented data-based analysis to improve operation KPIs•Led ISO TS16949:2009 recertification audit•Led six sigma black belt projects to reduce scrap and improve customer satisfaction •Awarded with GM 2017 Excellence award and Ford 0 defects Quality award

•Led quality department for entire facility•Implemented customer score card•Improved customer satisfaction of several OEM and aftermarket customers•Led cross functional teams during customer concerns resolution•Led ISO TS16949:2009 recertification•Awarded with GM 2016 Excellence award

•Led quality assurance activities in the facility to reduce scrap, reduce internal and external ppm’s, and improve customer satisfaction according ISO TS 16949:2009. •Focused on cross functional problem solving through statistical analysis

*Active problem solver and leader during molding and casting production.*Sand molding process control for casting automotive components such as blocks, crankshafts, heads and bearing caps.